Shake ShackReviews of shakeshack.com

THEY ARE CASHLESS THEY DONT TAKE MONEY SOOO SAD TO SEE CHINOOK MALL IN CALGARY ALBERTA CANADA

i drunk shak

Went to drive through at Chesterfield, MO Shake Shack and was overcharged. Ordered two #7 meals at 15.99 each. I was charged for the individual item pricing instead of the menu stated price. Came to $3.25 overcharge. More bothersome was the managers attitude. He figured it to be $2 over and stated “it’s only $2 do you want your money?” Not customer service!

Burger had no flavor at all for a double it need flavor and way to expensive straight ass butter

3.5.26 Shake shack Trafford Centre. Went for the first and LAST time paid £36 for 2 single burgers 2 Chips and 1 drink (bottle of Lager) all Food Lukewarm. Chaos in the kitchen and serving area. Waited 20 mins for a Burger. Very average food and Very overpriced. Would have paid £15 for a better experience and Burger at Maccies.

Zero stars 1. Order was not ready when promised. 2. Walked in and was ignored- not greeted- no "Can I help you?" nothing. 3. I showed my order confirmation to a guy who stepped out of the kitchen. He claimed it couldn't see it. 4. The shake was horrid. 5. Burgers very small for price7.99 and up. 6. They didn't even put the toppings requested. 7. It looked hectic in that tiny kitchen area. Having on gloves doesn't mean you can touch food then touch everything else with the same black gloves. Garage burger is far better and I would go to McDonald's before I ever stepped foot in that place.

I’m very disappointed with my experience at Clapham Shake Shack. First of all, we had to wait a very long time for our order, even though the restaurant was not busy at all. It took around 25 minutes, which is unacceptable for a place like this. When I finally received my burger, I found a hair inside. This completely ruined my appetite and left me feeling shocked and upset. Overall, the place felt very unclean, and the service was extremely poor. I would not recommend this location.

Great experience with the King’s Cross branch, there was a kind young lady named Kaoutar at the till was really friendly and smiling. She was happy answering my questions about the menu too!