Seven Auto Rental CarReviews of sevengrouptravel.com

We arrived July 2nd returned the car July 5th and our balance went from $38 to $800. A 500 deposit that I still have not been refunded and the car was dirty and smelly . Then they had the nerve to complain we sprayed air freshener to deal with it . Never answered to switch it out just terrible

I came to Orlando to go on a family trip myself and three children. My car reservation went from $62.00 to $700.00 I was told I would get my money back and it was a deposit. I still haven't received my money back yet a week later. I definitely would not recommend this place. It wasn't even a luxury car for the price I was charged and who has 3000.000 worth of insurance that's extremely ridiculous.

If I could give them a zero, I would

Terrible company!!! They charged $500 for an unknown reason. They lied about telling us they had sent an email about insurance. Never use them.

I had booked a car rental for a week with seven auto, through economy bookings.com. They had no mention of requirement of an initial $300 Insurance on top of the contract amount of $187 for the week. They tried charging me crazy insurance Price even though I have my own insurance policy. They wouldn't let me rent in the car as I refuse to accept the additional charges as there was nowhere stating that was requirement on either the Connie bookings website or seven Auto website. They are a horrible horrible scam company run far away don't be fooled like myself and so many others were. I was able to go to Avis back at the airport with my two young children and get a car there no problem and they accepted my own insurance policy. Economy bookings is just as bad, as they will not offer me a refund as they state conditions are laid out in the contrac i signed. I read through fine line that contract and nowhere does it say there would be an additional for insurance they are a scam company as well.

Do not rent from them! I fell for the low price, booked and paid online. When I got To the office they said I had to provide the declaration page to my insurance so I had to call my insurance company for our declaration page only to find out it was not enough coverage for them and was charged outrageous hidden insurance fees of $600.00 over the total cost at time of booking Had no choice since I was stuck at their office. When I got the car it had many dents and the paint was peeling off the doors. I was extremely embarrassed to show up at my family’s house paying an outrageous amount for a rent a wreck!!!!! The old saying.. if it seems to be to good to be true… don’t do it!!!!!!

Warning about Liability Insurance. This company only accepts liability insurance from a limited number of US insurance companies. That information is not found on many booking sites or is in the fine print of others. I have full coverage through CAA Insurance and was not able to use it and it cost me an additional $30 per day. After doing some investigation I discovered that many second tier rental companies have similar policies that will cost you extra. Your credit card only covers collision not liability and can be used if your credit card has rental coverage. Many 3rd party booking sites do not tell you this and it is not stated in the terms and conditions or on the voucher you give to the rental agency. Before booking anywhere confirm with the rental company that they will accept your Liability Insurance or you will end up paying more that the Tier 1 rental companies.

I came from Chicago and had excellent service with this company