SesameReviews of sesamecare.com

Dr. Pennela was extremely thorough and helpful. Especially for telehealth. He gave clear followup instructions, suggestion to mitigate future sinus infections possible future treatments if needed.

Super easy process. Quick and easy. Very reasonably priced. Thank you.

Provider was very prompt and professional. Will recommend to family and friends.

Only issues I had was technical... couldn't hear the np very well but we worked it out...

I paid for the plus membership so I get a discount each time I schedule an appointment. I love that I've been able to schedule something on very short notice too. I'm satisfied with the competence of my practitioner too, which is the point here isn't it?

I wasted a lot of time trying to see a doctor online at Sesame today. They require you to wait 15 minutes prior to the appointment, and twenty minutes into the appointment even if the doctor is a no-show. Then, even if the doctor doesn't show up, they want you to message the provider who never showed up to try to reschedule. No thank you!! After wasting 35 minutes I have no desire to continue to do business here. But wait, it gets even worse. After 35 minutes, you have to wait an extra 20 minutes to get a refund - why? So that the doctor you never saw can write notes about the care you never received. How does that make any kind of sense? So then I was out 55 minutes. But wait, it gets even worse. Because their online "customer service" chat representative "Larissa" disconnected the chat on me, twice, while I was trying to get a refund. It was customer service failure after failure. A prompt and immediate refund should be automatically issued after a service provider is a no-show, no questions asked. Barring that, the service representative should have demonstrated some remorse for the situation, or at least explained that her hands are tied by company policy. Not a blatant rude repeated disconnect. Stay away from this company, there are better more reputable virtual options.

Sesame is a great online provider service. My appointment with Dr.Tito Suero Salvador was great.He listened heard me out about my health need,was sincere and understanding straight to the point.!Very nice doctor: WARNING he will make you smile.I was waiting on him,I go to look up he was already on the screen!🥰 Highly Recommend!

It’s very easy and quick and thorough. I can’t even get in to see a doctor in person for months. This is an amazing service!