See's CandiesReviews of sees.com

I cannot say anything but praise for my Sees candy experience. I live in Texas and order the candy online. The candy is wonderful and the shipping was so fast. So happy with the whole experience. I will continue to order candy and enjoy the convenience.

The candy is the best, the customer service leaves much to be desired. They take forever to ship. It’s taking two weeks to ship a pound of candy from California to Virginia. Is it being sent via stage coach?

I ordered candy for my aunt in another state. After several weeks I contacted Sees via email and they responded that the order was never shipped and, unfortunately, they were out of stock of that product. They did offer a $50 gift card in exchange for my order. My order totaled $51.78!! I asked for a full refund and was informed that the "finance " department would need to call me and confirm the refund. Needless to say, that did not happen. Now, 6 weeks after the original order, I will contact my credit card to dispute the charge. While the people e-mailing (and a phone call) were very pleasant, their process is ridiculous and their customer service is non-existent. By the way, I ordered Godiva chocolate from 1-800-flowers which arrived in a few days and cost less! My elderly aunt loved it!

For the third year in a row, See's customer service department receives an F! This year, I was promised on Thursday, 12/27/18, that the eleven orders I placed as gifts for clients would arrive to my clients by Thursday, 1/3. I specifically waited until after Christmas to place the orders as I wanted my clients to receive the gifts AFTER New Year's. On 12/28, I received shipping confirmation e-mails for each order, and don't you know UPS scheduled delivery is guaranteed for Monday, 1/7! I called See's the same day I received the shipping confirmation e-mails, and the "supervisor" told me oft times packages do arrive at their destinations prior to the UPS scheduled delivery date. I told the "supervisor" that she needed to make things right, and she told me she would see what she could do. Of course, she never did get back to me. I have been in business for 20 years, and I have never, EVER seen a package arrive at its destination prior to the UPS scheduled delivery date. For the third year in a row, See's has embarrassed me. I will be disputing the entire charge with my creditor. Goodbye See's. What a shame.

I have been buying See's candies for twelve years and I have never been disappointed with the taste, quality, freshness, or price. In the past, I have eaten many other expensive candies such as Godiva, but no other candies can compare the wonderful delicious flavor of See's. I give out See's candies as Christmas gifts to friends and family, and everyone tells me See's is their favorite candy. For myself, I pick out my favorite candies with a custom box. I absolutely Love See's candies!

I was introduced to See's Candies at a San Francisco wedding reception in 2004. There was a small box at each place setting. I was so impressed by the creams and toffees and caramels. I have ordered online every year since then. A few years ago, See's opened 2 stores here in the Pittsburgh area. Joy! In fact, as I write this review, I have (slowly) devoured 3 milk chocolate buttercreams!

We paid for 43 two-pound boxes of Nuts and Chews for various customers and had one box sent to my office manager--who only received a one-pound box of Nuts and Chews. Began polling a few of our customers and found others who only received a one-pound box. Very disappointed!

The best sugar free brittle I have ever had. Other chocolate is very good also. My favorite candy.