comGateway Reviews | Read Customer Reviews of secure.comgateway.com

comGateway Reviews | Read Customer Reviews of secure.comgateway.com

comGateway reviews

330 approved reviews, newest moderated first

Shakur B.
Posted Nov 5, 2019
Great customer service
Great customer service. Fast and efficient. Good rates to Singapore.
Report
Deen
Posted Nov 5, 2019
Prompt action from Comgateway
Prompt action from Comgateway to have my request ordered.... very pleased 😀
Report
Lay Quan C.
Posted Nov 5, 2019
OneBox allowed me to enjoy savings in…
OneBox allowed me to enjoy savings in shipping costs. Delivery was earlier than expected. Customer Service was very prompt in their response and follow up to my email.
Report
Alex
Posted Nov 5, 2019
I am not sure whose fault is but my…
I am not sure whose fault is but my shipment is stuck in a city in Germany for tax declaration because there is not enough information given by comgetaway. I chose an express delivery but now I am getting my order weeks later than I was supposed to.
Response from comGateway· Nov 5, 2019
Hi Alex - we apologize for the inconvenience and thank you for sharing your feedback. comGateway and our partners make sure that we adhere to local Customs requirements. As they may vary from time to time, you can rest assured that we are always adapting and on top of any issues. We'll have our Support team advise you of the resolution.
Report
Tan Jian L.
Posted Nov 3, 2019
Items stolen by comgateway
Where the heck are my items stolen by you? Your customer service officer told me last week she had located and will return until now I still have not got it
Report
Mr K.
Posted Oct 27, 2019
Using this company about 2 years and…
Using this company about 2 years and what i like about these companies , you could accumulate your order and they also unpacked your item smaller box and for you to save cost . Friendly staff and what can i said... " YOU AWESOME "
Report
Peter G.
Posted Oct 17, 2019
comGateway staff STOLE my goods !
comGateway staff STOLE my goods !! I was then subjected to weeks of patronising coverup and stonewalling. DO NOT SHIP WITH THESE A*HOLES. If they like your goods they’ll just pocket them and offer you the basic purchase price as compensation. NO COMPENSATION FOR YOUR TIME. NO COMPENSATION FOR YOUR DISTRESS.
Report
John L D.
Posted Oct 16, 2019
It's pretty simple
It's pretty simple. I trust comgateway to deliver: On Time and In Full. Which they do. If they did not, I would go elsewhere. An OTIF service is what I pay for and expect. No less. However with Comgateway I also get service innovation: "Buy for You" and an excellent follow up service on any inquiries. Very happy to recommend them to others and have done so many times.
Report