Great
343 reviews
SecridHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Secrid, we reimagine daily essentials into high-quality pocketwear. As a B Corp, we aim to use design as a force for good, supporting our communities and producing locally. The wallet in your pocket, for example, was assembled at sheltered workshops in Holland. So, when you carry our pocketwear, you’re making a difference. A better world starts in your pocket.We focus on providing an impeccable experience and ensuring the extended lifetime of our wallets. Have a question or repair request? Please get in touch via secrid.com/contact.
Secrid (secrid.com) has 343 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
343 approved reviews, newest moderated first
Johannes
Posted
Wat een fijne service! Mijn wallet was kapot. Binnenlopen in de winkel Rotterdam en na 5 minuten stond ik weer buiten met een gloednieuw binnenwerk. Repareren is beter dan weggooien 💪 Thx en dikke complimenten Secrid.
S I.
Posted
Bought my original in 2016 and lasted 10 years, just bought a replacement brand new and its complete plastic rubbish. Can't believe Secrid has gone to plastic movements and now it feels cheap and nasty. Congrats on skimping on product build quality and destroying your brand. Never again. Waiting on refund.
Response from Secrid· Oct 16, 2024
Thank you for sharing your experience. We're sorry to hear that your newly purchased Secrid product doesn't meet your expectations. We kindly ask you to share more details about the issue via: [email protected] We hope to find a suitable solution for you. Kind regards, The Secrid Customer Care Team
Okke
Posted
Prachtig product van geweldige kwaliteit. Er was een klein foutje gemaakt in de gravering, maar met de geweldige klantenservice werd het probleem zsm verholpen, en kreeg ik een nieuwe. Super service, en een erg mooi product!
Ferhan S.
Posted
Een jaar geleden dit kaarthouder gekocht via een ander partij dan Secrid. Nu plotseling is deze kapot gegaan. Ondanks dat ik deze elders gekocht heb, mocht ik deze toch kosteloos opsturen en binnen een week is deze retour en wel weer zo goed als nieuw! Top service!!
Timothy V.
Posted
I bought my secrid wallet in 2016. And i am still using it till this day! 8 years and the leather is still good the card system still work as if i bought it yesterday. The outer button to keep everything tight. Is also still operating really good.
PJFORMATION
Posted
Très pratique et bien agencé. Permet le transport sécurisé des documents ainsi que des cartes de crédit.
Ron P.
Posted
This is a good company with good customer service. My low score is solely based on their incorrect claims of digital security for your cards. I tapped my wallet for the Chicago Transit system and the reader also charged a credit card in the "secure" metal folder. Since my sole purpose of buying this minimalist style wallet was to preclude this very event from happening, I am justifiably concerned for other consumers and angered for my own experience.
Response from Secrid· Sep 25, 2024
Thank you for sharing your experience. We apologize for the unexpected error that you have experienced when using your wallet. We kindly ask you to provide us with more details on the matter via: [email protected] Kind regards, The Secrid Customer Care Team
Amy
Posted
I have to commend Segrid not only their great product but on their fantastic customer service. Any contact I have had with them has been 5 star with prompt responses and they couldn't be any more helpful. Not only is this the only wallet I will ever buy again it has helped me so much, due to medical illness I struggle with dexterity which filled me with dread when trying to make payments however this product has eliminated this issue which I am forever grateful for. Wallet is great quality, looks great and I cant recommend enough for anyone thinking of buying.
