SecretairfaresReviews of secretairfares.com

COVID Expérience, I called Air Canada, they told me that there was no reason for the agency to withhold money, and that Air Canada is already paying the commissions for the agencies, I just ask for an explanation from Nick and Carlos, no response to emails, very nice job gentlemen!!! I had paid $ 1054.59 for each ticket while we only received $ 964.61 for refund, there is also $ 718.13 that was not refunded so a total of $ 1078.05 no refunded, why?

Fraudulous agency.Stay away from them.u will have your money as hostage.they dont refund. Dont buy from them.they are thieves. They charge me 1000 dollar on 3800$ ticket. Dont make mistake I did.

Please stay clear from this agency, its a dubious one, they publish one rate and then charge another, please also verify your credit card statement. Purchased a ticket for 895$ as per the website and got charged 953$, then when we called back for the covid refund, they kept saying it is in process and the amount is only 441$, which is the same as what the airline has on record, when contacting the call center and chat they said its non refundable service fee. So one basically looses there money here and even after six months no refund has come.

Was too good to be true Yeah, this website is a waste of time at best, and a swindling scam at worst. I was given a good initial price on two tickets to Miami a few months from now, and talked to a customer service person "Maria" who eased my fears, so I put in my credit card info and waited for the confirmation, which I never got, so after a few days, I came back on. Thank goodness miss "maria" who must work 24 hours a day (sarcasm, I assume they're using some type of customer service call center for scammers), looked up my order number and told me that the price I was given that was clearly for 2 people was just for 1 person, and that two people would be more than double. But, that she didn't charge the card. Why they couldn't email me to say it had fallen through, I don't know. Anyway, overall, by the sketchy way they run their customer service, by the fake address they give for their physical location, by all the eerily similar and short 5-star reviews on here (points to them being fake reviews), I would urge you to trust your gut and order from the reputable sites you've actually heard of.

Perfect price

Very good customer sevice! Charlie was very helpful..he gave my family of 5 a very good fare deal. I will give them a call for my next trip also. Charlie was really nice and explained to me everything.

Booked a trip for $491...error in the reservation name was addressed via a phone call within 5 minutes of making the reservation.Charly was pushing a flight out of JFK in lieu of EWR...I live in NJ. The new fare suggested was over $700...I was a charged $50 for cancelling. Stay away from this business.

Very caring and great service