Space Coast Credit UnionReviews of sccu.com

Worst customer service of any credit union or bank I’ve ever dealt with. No one on the phone can take action. They say “I’ll submit a request and you should get a call or docusign in a day” - then no one calls. Secure messages go unresponded to as well. About to report them. I’ve been trying to get a response for 14 days! Unconscionable!

The car loan is just one bad thing 1 have to say about them. But SCCU is HORRIBLE on all fronts from online banking, to bill pay, to false offer on loans that they like to rescind frequently. DO NOT WASTE YOUR TIME WITH THIS BANK! They are definitely not the NASA of banks, even though their ridiculous name might falsely to believe otherwise. Jamilia Scott sent me an offer that was a lie!!!!!

Be extremely careful with this institution and fees/insurances that are charged.

my humble opinion: I will NEVERRRRRRRRRRR do business with them after my experience with courtney who refused to notarize a document. they lost me as a customer. she should be fired..

Their online banking is terrible! Very glitchy app.

This used to be my bank in the military, then after several buyouts, the quality simply diminished as the new generations of bank employees and new generation of self serving banking "rules" not regulations, tended to hamstring what few remaining loyal customers are left. I bought from back market, they didn't deliver. both SCCU and back market officially feel as though that is too bad for me, and will receive NO refund. Essentially, SCCU said " go kick rocks, it ain't my money" after reporting this to rep 'Tajay' on the 24th, i was told the money was returned after sending proof documents. This morning after seeing that No refund was given, i spoke with rep Danielle, who informed me that NO refund was given nor warranted. "you haven't qualified for a refund" apparently the previous rep was lying? She places me on hold for 24 minutes to come on and say, nah,yeah. we ain't helping dude. after telling me to basically kick rocks again, the"supervisor"dylan comes to talk, repeating the same idiocy. the claim is denied due to you 'cursing the seller for stealing'. "also mr customer, i understand we've been treating you like trash over this, but i don't like how you speak" Run from this modified feces factory.... A good business would have reached out with empathy, this bank did the opposite. neg 1

This one too,I have no idea where or who give them my information..an other fraud company!!

I found Space Coast CreditUnion to be pleasant and helpful. I have had no problems with company. I have been very unhappy with Regions as to moving locations and errors, Suntrust errors. I will stay with SCCU.