Albert Mechley I.
Posted
These gloves are awesome.
These gloves are awesome. They work great.
Poor
153 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Started in 2010Our journey began in 2010, and it all started with our groundbreaking product, the heated gloves.These gloves quickly gained popularity and became a sensation among winter sports enthusiasts such as skiers, snowboarders, hunters, and anyone who braved the outdoors during the colder months.
SAVIOR HEAT (saviorheat.com) has 153 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
153 approved reviews, newest moderated first
Albert Mechley I.
Posted
These gloves are awesome. They work great.
Lisa E.
Posted
Product hasn’t arrived. Absolutely no response from customer service . I would not recommend this provider .
Response from SAVIOR HEAT· Nov 30, 2024
Hello, Thank you for reaching out. We apologize for the delay and understand your frustration. Due to the high volume of orders during the Black Friday period, responses may take a little longer than usual. Rest assured, we are actively monitoring all messages, and we will respond to your inquiry as soon as possible. If there is anything specific you need assistance with, please let us know, and we'll address it promptly. Thank you for your patience and understanding. Best regards, Savior Heat Customer Service Team
Kikki K.
Posted
Verweigert die Rücknahme der Artikel auch innerhalb der zulässigen 30 Tagen. Steht sogar in den eigenen AGBs von Savior Heat, dass es gilt Artikel innerhalb der 30 Tage zu retournieren. Verweigert nun die Rückzahlung des Kaufpreises (320€) mit haarsträubenden Argumenten. (Artikel kommen aus einem Lager in China und können nicht zurückgesendet werden) Der Kundenservice ist auch nur eine Email Adresse mit chinesischen Schriftzeichen. Es gibt darüberhinaus keine Kontaktadressen. Verbrennt euch nicht die Finger an dieser Firma. Ganz ganz schlechte Bande!
Response from SAVIOR HEAT· Nov 30, 2024
Hello, We are deeply sorry for the inconvenience and distress caused to you. Please allow us to explain the situation: According to our policy, we do accept returns within 30 days, but product returns directly from our China warehouse will involve additional shipping costs. Therefore, we provide some alternatives, including partial refunds or exchanges, which can help reduce the cost of returns for customers. We fully understand your concerns and we will do our best to help you find the best solution. We deeply regret the stress this situation has caused you and are committed to improving our service in the future. Thank you for your understanding. Sincerely, Savior Heat Customer Service Team
Nacho R.
Posted
Excelent device and excelent service
Laure L.
Posted
Haven't receievd the heated socks yet, but I have a pair from 2 years ago. I can't live without them.
Steve J.
Posted
Sharp product, well made and a good fit for size. Although the product photo showed a US power plug, they noticed my delivery address and sent the correct AUS/NZ power plug instead. Looks like these guys are onto it. Gloves heat really well. Tested in sub-zero conditions. A good purchase.
George S.
Posted
Tracking every day for goods. I like my products, i will keep buying with you on line thanks.
robert C.
Posted
great product delivered promptly