William B.
Posted
Very helpful customer service
Very helpful customer service, great high quality product, relatively easy to assemble, very durable.

Excellent
571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
571 approved reviews, newest moderated first
William B.
Posted
Very helpful customer service, great high quality product, relatively easy to assemble, very durable.
Erik T.
Posted
Great customer service.
Clarice H.
Posted
Purchased CL5G 4 person sauna from SaunaKits.com after about 8 months of research. My husband and I love the look of the CL5G and assembled the sauna with some extra help from order specialist Kizza. Thanks for answering our emails/texts (Thank You). GM John Adams has been phenomenal with his added support with our questions and helpful tips for long term sauna care. This truly has been a great purchase and experience. If you are in need of a sauna this is the place to be.
James
Posted
Eric's understanding of my needs a was a critical decision in my selecting Sauna Kits as my supplier.
Joe P.
Posted
John Adams is the reason I bought my sauna from SaunaKits. Explained everything about the different choices I had and we came up with the sauna that was perfect for me.
Dan
Posted
I had lots of questions about which sauna heater to buy and if i could switch between natural gas and LP. The Saunakits customer service rep was super helpful in answering questions and even went to the manufacturer to get a parts kits so i could swap back and forth.
Javier C.
Posted
Very profesional, Ez from sauna kits help me about one mistake they did and she fixed it very fast, I receive my package in less than 3 days even tho I was in a hurry. I would shop here again.
Tod
Posted
I needed a simple replacement part and Ez Glorioso made my experience simple and painless, following up multiple times throughout the process to be sure I was taken care of. Very impressive and I'm sharing these Ez's emails with the team working for me, as an example of excellence.