Samuels JewelersReviews of samuelsjewelers.com

Was not what showed in the pic will never buy from them again

I don't know why I continue to deal with this company? Time and time again I have issues with not only their service but also their products! Double thumbs down, don't waste or time or energy. Not worth the hassle!

Had custom design piece done at Rogers Jewelers at Fairfield in Beavercreek. Ring not made per specifications. Have had nothing but the run around trying to get this resolved. Have contacted corporate to no satisfaction. Reported to Better Business Bureau for poor customer service. They can't keep their employees, The three who were working on this issue have all left! I would never recommend shopping here!

I have had several pieces of jewelry purchased from Samuel’s in Albuquerque and then they closed their store. Since then, getting warranty work done on my wedding set and other pieces of jewelry has been a nightmare. I have to go to a major city where they have a Samuels in order to get anything done. Since I’m not planning a trip, I have called their customer service line and left several messages, as they never answer their phone and have yet to receive a return call. I have two stones loose in my wedding set and I am afraid to wear it. I would never recommend shopping at Samuels.

Thank for making the process so easy.

Great service

I shopped online and had items shipped to store. Got a great deal! Absolutely love my 1.5 ctw brilliant fire earrings!!! Shipping was a little slow but extremely painless!

Very beautiful jewelry