Stephanie P.
Posted
8 mm gold ring
This ring is everything I had hoped it would be. It is heavy and looks amazing. The price was unbeatable and I'm extremely happy I found it on sale. Love it!
Average
235 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our 120-year diamond tradition began in San Francisco, where Albert Samuels first opened his doors in 1891. Today, we are committed to preserving the principles of quality, value and customer service excellence established by our founder over 120 years ago.
Samuels Jewelers (samuelsjewelers.com) has 235 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
235 approved reviews, newest moderated first
Stephanie P.
Posted
This ring is everything I had hoped it would be. It is heavy and looks amazing. The price was unbeatable and I'm extremely happy I found it on sale. Love it!
Deena K.
Posted
I have made purchases in the store and online and never been disappointed. My husband has also bought gifts for me always beautiful and enduring
tina D.
Posted
I wasnt advised my order would be shipped seperately or given a time when I would receive my second order in which I am yet to receive.
Mitchell
Posted
Products they peddle are cheap, low quality knockoffs. Regular prices they show on their website are unheard of astronomical prices no one would ever pay. The 2 items I have already purchased were from China. If you must buy from them be VERY VERY careful on what you purchase. Should be called Samuels 99 cent store. Didn't like the experience at all.
Britt
Posted
Super easy to run the website. Fast delivery. Amazing!
Ashley A.
Posted
0, sent wrong ring then went to the store and they have to send it back out for you an you have to wait for credit to go back on your card . Sucker bcuz I wanted to purchase something else an now have to wait .
Customer
Posted
I am waiting fir the ring that has karen and jack on it. Never recieved it
Response from Samuels Jewelers· Aug 4, 2015
Hello Karen, We have reached out to you regarding this issue via email and hope we have cleared up your concerns regarding this personalized piece. Since this is a custom piece it can take 2-3 weeks to be created before it is shipped out to you. If you have any further questions or concerns, please feel free to contact us at (877) 388-1836.
Danielle
Posted
I was looking for a non-lab created ruby and the necklace that I ordered was going to be a sweet sixteen gift. When the item came in to the store I was highly disappointed as it looked scratched all over the surface, the store member said that was because it was a real ruby and those were just the inclusions but it really looked like the surface was scratched and on the side it looked like the stone had chips off of it in a few different spots like it was not cut correctly and was just slapped together really quick. Needless to say I had them send it back and ended up getting a different necklace at Zales for close to the same price.
Response from Samuels Jewelers· Aug 4, 2015
Hello Danielle, We greatly apologize that the item you ordered did not meet your expectations. At this time you have been refunded for the necklace and we encourage you to revisit our site in the future to see if something better meets your expectations. If you have any further questions or concerns, please feel free to contact us at (877) 388-1836.