Saltwaterfish.comReviews of saltwaterfish.com

All aspects of the shopping experience was very good and helpful

At first I was a little skeptical - 25 degrees and salt water life coming to me in a box. Everything arrived in perfect shape and on time. After a proper acclamation the new crabs, shrimp and coral are happy inhabitants of my tank. Thank you for the great service and quality product.

Great customer service

The best online marine fish store!!! Always ship healthy fish and are very understanding if there should be a shipping problem. I highly recommend saltwaterfish.com!!!!

Can’t get the dollar wrasse with free shipping code

I have ordered online fish before, but this was my 1st time with saltwaterfish.com and I was quite disappointed. First, I requested that my fish remain at the FedEx store sice that was an option and somehow that communication broke down between my order and the company. Additionally, I purchased $300+ worth of live fish and 2 were dead by the time they reached my house. I understand live fish can die in transit but the bags upon arrival were extremely cold with 1 heater pouch. Its no way this 1 pouch is able to keep all my livestock warm enough to survive. Needless to say I'm very disappointed especially since they charge the customer for packing whereas other companies do not and pack more efficiently.

I have always found it easy to order fish from this site. The descriptions are good.

Received my order with 3 of 5 fish dead, having frozen during shipping. Not surprising, considering the single heat pack that was expected to somehow keep my entire order warm in below-freezing weather. Submitted a claim within 5 hours, and included a note that the remaining 2 fish would likely not survive. Refund was given. The next morning I submitted another claim for the fourth fish, which died overnight (as expected, and as I warned them). I was given a store credit. Keep your credit, I will never shop with Saltwaterfish.com again.