SageSureReviews of sagesure.com

It’s been a great experience working with Sharlene Smith, all via phone calls and emails. She is professional and knowledgeable in responding all of my questions in a timely manner, I felt comfortable in the claim process. Two thumbs up on Sharlene’s excellent services.

Like many other of the one star reviews here, SageSure has caused our family undue stress over a claim filed, denied and now they are saying they won't renew the policy because the inspector noticed damaged to our home during a his inspection visit. Of course there was damage, that's why I filed a claim! I took the loss after the claim denial and paid a contractor out of pocket to fix the damage a storm caused to our exterior siding since SafeSure denied the claim in full (saying damage was due to prior termite issue which I might add is a very generic unproven excuse which I now learned is one one their common reasons to deny claims.) I thought the worst was over until recently SageSure sent me a non renewal even after I submitted contractor invoices and photos of the completed repairs (that I paid for!). The whole experience is truly maddening and a waste of time. Long story short, save yourself money and headache and go with a different carrier. Buyer beware.

Helped get account info I needed quickly.

SageSure was involved from the instance of the hurricane. Communicated often, and I stayed informed. Prompt and generous settlement.

Terrible Company to Deal With! Too bad it's not possible to give a negative star review .. Sagesure Insurance Company would certainly get it from me! I suffered catastophic damage during Hurricane Beryl. My a/c system went out as well as fence posts broken, back porch ceiling fan arms snapped off. I have had 4 a/c companies out to my home and paid close to $ 1.5k attempting to get my air conditioning system running again. Sagesure initally denied my claim and asked for more information as to what happened that would cause my a/c unit not to work. I had the last company write up details regarding the power outages and surges here related to Hurricane Beryl. First a/c company out here advised a thermostat problem, I replaced at a cost of $ 375.00, second a/c company advised a control panel problem, I replaced at a cost of $ 655 plus service call of $ 200, third a/c company advised a wire on condenser unit was lose, service call cost $ 265. 4th company here I paid a service call to of $ 129 and they advised that a whole new furnace unit and possibly outside unit needed replacement. The blower motor was not working in the furnace and they were not able to test pressures on the outside unit until the furnace unit was replaced .. total cost to replace the furnace unit $ 4,330 and possible replacement of outside unit $ 6,500 .. in the meantime my adjuster called to say management was pushing back on covering my unit and then decided they needed to send their own a/c company out to look at my problem ... ok, fine that was three weeks ago .. I hear nothing from them and out of the blue they advise that my adjuster has changed to someone else who I have not heard word one from. So now I am sick due to the house being 85 degrees inside the house and living in these conditions ... a doctors visit, $ 133 worth of medications .. I am leaving on a month long vacation in a couple of days and will be sick a portion of that time and it would be at least 4 months without any resolution to my a/c issue if I left it up to Sagesure. I failed to mention when the a/c went out the unit was less than 10 years old. I am SICK of dealing with this Insurance Company .. Replacing the furnace unit at my own cost and then dumping this JUNK INSURANCE COMPANY !! They are WORTHLESS !!!! Beware when looking considering home insurance .. this company will fight you tooth and nail not to cover a stinking bit of your claim, they will jack you around until the cows come home!

Great experience with claim.

The SageSure reps and adjusters were clear and timely in communicating about the process, timeline and details about my claim. They have been quick to respond to my questions and have made the whole claims process relatively easy.

Great inspector and great communications via email with my adjuster.