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Safe Home Direct Reviews | Read Customer Reviews of safehomedirect.com

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Safe Home Direct

Safe Home DirectReviews of safehomedirect.com

Home & Garden Services
1064 North Country Blvd #260, Pleasant Grove, Utah

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4.3

Great

667 reviews

Safe Home Direct4.3Great

Reviews667 About Contact

Rating breakdown

5 star74%
4 star9%
3 star4%
2 star3%
1 star10%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Safe Home Direct

You’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.

Safe Home Direct (safehomedirect.com) has 667 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.

Also known as: safehomedirect.com
Website: safehomedirect.com
Category: Home & Garden Services
Location: Pleasant Grove, Utah
Listed on Rated Honest: 2026

Contact & location

(385) 275-2753
safehomedirect.com
[email protected]
1064 North Country Blvd #260Pleasant Grove, UT 84062

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This company cannot pay to remove reviews or change its score.
The company replied to 84% of reviews.
Most recent review: October 2026.

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Safe Home Direct reviews

667 approved reviews, newest moderated first

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Jana
Posted Sep 15, 2021
TOP NOTCH EMPLOYEES AND TOP NOTCH…
TOP NOTCH EMPLOYEES AND TOP NOTCH SERVICE! THANK YOU SAFE HOME!
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Report
Linda O.
Posted Sep 14, 2021
It is a nice addition to our home
It is a nice addition to our home. Joe, the Marketing Manager was very professional and he knew the business. He explained it well and it is easy to understand. I like the way it was presented.
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Report
customer
Posted Sep 13, 2021
Tech arrived on time and was very…
Tech arrived on time and was very knowledgeable. Explained everything in detail and then installed system. I was impressed as I had previously been in the security system business for 40 years. Cameras are excellent and the new control panel works perfectly with our existing sensors.
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Report
Joe H.
Posted Sep 13, 2021
Not Happy
They convinced us to switch from Vivint, now in less than 1 week I have 1 sensor that lost communication, 2 that show open but are not, and the panel keeps showing tampered. We have false alarms. Not happy!
Response from Safe Home Direct· Sep 13, 2021
Safe Home Direct 8 hours ago We are most disappointed to learn that you had an unsatisfactory experience with our company. We take pride in our responsiveness to our valued customers. We are going to have our tech support team reach out to you and see if we can remedy the situation.
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customer
Posted Sep 13, 2021
Ian was awesome
Ian was awesome, the system is working fine just waiting for the cameras to be installed
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Report
TSmith
Posted Sep 13, 2021
Unprofessional tech and a lack of…
Unprofessional tech and a lack of communication with unfulfilled promises. Please tell me how to cancel my contract. I understand that it is my right to do so within 30 days of signup.
Response from Safe Home Direct· Sep 13, 2021
We are most disappointed to learn that you had an unsatisfactory experience with our company. We take pride in our responsiveness to our valued customers. We are going to have the resolution and the sales team reach out to you and see if we can remedy the situation.
Report
customer
Posted Sep 12, 2021
We were ready for a change in alarm…
We were ready for a change in alarm companies,not happy with the company that we had. Looking for a change.
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Report
customer
Posted Sep 11, 2021
Technician was outstanding and very…
Technician was outstanding and very polite and helpful explained everything and also the manager Adam Crawford was on point great customer service to both of them.
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Report

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