Dion B.
Posted
Excellent customer service
Excellent customer service

Great
59 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
R.W. FLAME was founded in 2017. The "R" stands for Robert, our founder's first name, and the name of our company, "Rowan LLC". "W" represents the last name of our founder, Wang. "Flame" signifies our heating appliances that bring warmth to cold buildings and to our hearts. Our founder, Mr. W, is a professional fireplace engineer. Our fireplaces are popular across Europe and America, becoming a beloved and preferred choice for many. We aim to bring warmth to cold buildings and happiness to people's everyday lives and Becoming an affordable and trustworthy brand.
R.W.FLAME (rwflame.com) has 59 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
59 approved reviews, newest moderated first
Dion B.
Posted
Excellent customer service
sharon Y.
Posted
Putting it together was pretty good. I mean I had two people there were two people putting it together. The only bad thing is is that the delivery guy he left it on my porch so it’s not like I could’ve picked it up and really put it into my garage where I had lots and lots and lots of room, but that’s still in. It wasn’t a big big deal. I just had to rearrange some stuff on my porch but other than that two thumbs up.
George R.
Posted
Unit sucks..... to hard to keep food from burning. Bad design.
Luis H.
Posted
The best part is easy to clean
Carly
Posted
Looks great! Super fast shipping and easy to install. Thank you!
Mike
Posted
The unit came on time and as described. It was very easy to put together. The only disappointment I have is trying to tell whether the flame is actually on or not. From where I was, you could only hear it, and not see it. Of course you can feel the heat. I would have given you the full 5 stars if I could just see a flame.
Chet B.
Posted
Vicky was amazing handling my concern with my grill!
Tim
Posted
The grill arrived on tme the instructions were clear and easy to read.went to gether with out the usage of to many four letter very impressed with the look of the grill and the 6 time's I've used it it seems to work fine