RussianFloraReviews of russianflora.com

I have used Russian Flora three times now and have had great service. My girlfriend always loves the flowers and gifts. I was worried at first, but they are a great company and have never let me down.

It is not about how they doing their regular business, everyone doing it the same, it is about how they fixed an issue. It was done quickly, gracefully, and generously. Thank you!

I rarely take the time to write any reviews but in this particular case I make an exception because Miriam (Oksana also contributed),and their detail-oriented local agent did a great job perfectly executing the order and keeping me informed. I am a first time customer, so I was a little nervous but everything turned out perfectly. I have not experienced such exceptional service in years here in the U.S. Every company here could learn from Russian Flora and Miriam, although I do note RF and Miram are based in the U.S. My lady sent pictures of everything, the flowers and the card. The flowers were beautiful, fresh, even luscious. My lady was very happy, and that is the most important thing! I was very pleasantly surpised how nice the card was that I included and that my personal message was written PERFECTLY without a single error. That alone was impressive. Of great significance amd value, Miriam sent me status notifications when the order was processed, and MOST importantly a very accurate time of delivery and who accepted it. Notably, the young man who delivered wrote very good notes and is very attentive to his work. Fantastic! * I think I've never seen so much care and attention given by any flower delivery service. In fact, many other American companies of varied industries could learn a thing or two from Russian Flora, Miriam and Oksana, and their great agent in St. Petersburg. So indeed, I'm very impressed with Russian Flora, Miriam Muller and their local agent in St Petersburg (I don't know who they are) but they all did great. ** I highly recommend without reservation to use Russian Flora. And I certainly will myself use RF again. ** Happy Valentine's Day to Miriam and Oksana. Cheers!

In France, I ordered flowers for Russia, with two errors in my order form, including the recipient's address. My order was controlled by team RussianFlora and errors corrected by them. We could exchange with extreme kindness. This N'SET not an anonymous site or "robotic" as found both, but deeply human, competent and efficient.

This is my second time using your service, and even my recipient comments how good your company is. Thank you for making our day special. Thank you for being responsive and polite all the way!

I looked through a number of sites, including American, Canadian and Russian, when looking for an anniversary gift to be delivered in Moscow in 48 hours. By far the selection Russianflora offered on-line was the best and included not only flowers but also a good selection of items as gifts. After placing an order I was kept informed of every step in approving the order and then making sure the company had alternate phone numbers of the recipient to make sure the gift was delivered on the day of the anniversary. The customer service was very thorough and detailed making sure they have the required information to ensure on-time delivery. Support by phone was very courteous and professional. Look no further - Russianflora in indeed your place for gifts to Russia!

I am from Tampa Florida and have a fiancee in Uzbekistan. I used this service to send her some early Valentines Day flowers. The service was amazing. Even though we are 10 hours apart, I was sent emails keeping me up to date from the moment I sent my payment until they delivered the flowers. Then when they delivered them, they took a picture of her with the flowers at the front door and sent it to me, before my finacee exen called. The bad news was that the flowers were not in very good shape. So I called and sent a photo to Russian FLora. With no problem at all, they responded immediately, and agreed to redeliver the flowers within hours. I was totally amazed. These people are the most professional I have ever used, including all over the US. Order with ZERO worries. This is a voluntary review, I was not paid or compensated for doing this.

I ordered yesterday and delivery was made this morning. It's been a wonderful experience every step of the way. From the moment I placed the order to the moment delivery was made. The picture provided of the recipient with the flowers is a nice touch indeed. They kept me updated throughout. Special thanks to Jordan Brooks, Liz Palmer, Miriam Muller, Kelly Clarke and the two gentlemen who made the delivery. Thank you.