runwayml.comReviews of runwayml.com

It didn't work like advertised and they have no customer support.

I used this app and it consumed more than half of my credits without producing any usable output. It feels like I paid for nothing. I’ve already requested a refund and don’t plan to use this app again. This experience left me with the impression that the system is unreliable and unfair. Unless they fix this issue and make their credit/refund process transparent, I cannot recommend it.

Have never been able to generate anything on their site, despite paying for a plan. I get constant errors and am charged credits in return for nothing.

SCAMMERS: To remove a couple of letters from the background of a 6-second video, they charge 75 credits instead of 6. This always ends in an error, for which the credits are not returned. This is pure fraud.

Generated videos are very bad. They don`t match the prompt, random elements and movements are inserted. Different models tried (Gen3, Gent4 etc.) The composition is just very bad. No refunds. They say refund works just if you don`t use any credits..

Hjemmesiden er rigtig dårlig, og deres kredit system er alt for dyrt

Completely ignores simple prompts, continually, until you have no credits left.

Agreed. Rubbish. I asked it to create half a scene of video to see what it's capable of and just tells me there are insufficient credits.