Adam S.
Posted
Awesome platform
Awesome platform. The customer service reps are extremely helpful when I was lost and helped me out a lot.

Average
382 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Runpod is the AI Developer Cloud for teams building, training, and scaling AI applications. Developers use Runpod to move from experiment to production in one platform, with Pods for building, Serverless for shipping inference workloads, and Clusters for scaling larger deployments.Runpod gives AI and ML builders access to GPU and CPU compute without forcing them into a heavyweight cloud workflow. Teams can launch GPU environments, bring their own containers and frameworks, deploy serverless GPU endpoints, manage storage, monitor workloads, and run closer to users across global regions. Runpod supports a broad range of GPU options, from workstation-class cards to high-memory accelerators, so developers can choose the right compute for prototyping, fine-tuning, inference, rendering, research, and production workloads.Runpod is built for developers who want infrastructure that stays out of the way. The platform supports common AI workflows such as model training, fine-tuning, image and video generation, LLM inference, agent systems, and compute-heavy applications. Startups, AI-native teams, researchers, and infrastructure teams use Runpod when they need flexible cloud compute, straightforward APIs, container control, and a path from early experimentation to production deployment.For product help, billing questions, platform status, and account support, visit runpod.io or contact [email protected]. Customers can also find platform updates and status information from the Runpod website.
Runpod (runpod.io) has 382 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
382 approved reviews, newest moderated first
Adam S.
Posted
Awesome platform. The customer service reps are extremely helpful when I was lost and helped me out a lot.
Jordan B.
Posted
100% solid people to work with!
MK
Posted
Super service, perfect support, I can only recommend.
Rachel L.
Posted
The owner of runpod are very responsive, very keen on making changes and improve user experience. Also willing to listen. Nice user interface with artpod, whoever help design the UI for artpod need a raise :)
Fillip
Posted
Amazing service. Daddy Zeen takes care of his customers - Machine delusions: 2022
Dean H.
Posted
Excellent service with competitive prices and responsive support. We switched our cloud GPU infrastructure to RunPod in August 2022. The web experience is intuitive and the API easy to integrate. Very happy with the service!
Clifford M.
Posted
Best customer service ever, no long emails, no phone calls, no scripts, hop on the discord server and chat with the support tech like you talk to your friends. also the tempelate docker images are super useful. i just had to use the default one to get my project going.
Samuel R.
Posted
Excellent service.