Ellie
Posted
She listened and gave good feedback.
She listened and gave good feedback.

Excellent
4,972 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Ellie
Posted
She listened and gave good feedback.
Chasity B.
Posted
Very wide variety of therapists and providers. Very informative before choosing a therapist. Very easy to navigate! Love it all around.
Dorothy J.
Posted
I can't tell you how many times I have tried to get a little help as a single mom having things happen here and there, and it became such a mess with insurance, scheduling, etc. This met me EXACTLY where I am and thank God. I may just have to continue because it's so easy if I don't this time it's ALL my fault. Thank you, truly, more than you know for saying something, AND THEN DELIVERING. God bless!
Dave
Posted
Ben is a great guy..freindly, empathetic and effective.
Laurel T.
Posted
Bait and switch. I used the search filter to find in person sessions. It returned 3 results, labled at the top of the page as "In person" but all three were therapists doing video only. Then I searched one of the suggested providers on Psycology Today where is said she offered both in person and telehealth, but the profile was managed by Rula. When I contacted to ask how I could schedule in person.They simply said that the Psychology Today information was out of date, even though they managed that information. Waste of time to offer searches for services they don't actually have. Would have been better to be honest and say they don't have any providers in my area for in person rather than giving results for services that did not match my search.
Response from Rula· Jun 12, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Jay E.
Posted
I've liked it so far. The website itself is a bit hard to navigate, but am figuring it out.
Jean Y.
Posted
Punctual easy to talk to
customer
Posted
My psychotherapist is very approachable and easy to communicate with.