Amber M.
Posted
Scheduling my daughters were…
Scheduling my daughters were appointments was so simple. They even scheduled future appointments ahead of time to secure her spot. They are super friendly and very knowledgeable. We love RULA!

Excellent
4,972 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Amber M.
Posted
Scheduling my daughters were appointments was so simple. They even scheduled future appointments ahead of time to secure her spot. They are super friendly and very knowledgeable. We love RULA!
Jocelyn
Posted
It’s was easy to find a provider and book an appointment. I like the flexibility seeing a provider online gave me. Everything was simple and streamlined. My provider was good; she listened to my situation and help me identify my issues.
A.R. C.
Posted
Issues with billing and poor customer support. We are stuck with overpayment and had to report Rula to our credit card. Proceed with caution.
Response from Rula· Aug 13, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Raavi India R.
Posted
everything is great
HAROLD M.
Posted
I am excited that I am getting clarity and a plan to resolve my issues. Finally someone listened , made me understand I am not a weirdo.
DW
Posted
Rula makes it easy to find help with mental health.
Suzanne Q.
Posted
I have a really good rapport with my therapist right off the bat. I'm really glad I'm finally getting help.
Y.M.
Posted
Wasn't sure what to expect since it was my first time working with them. They are contracted with my insurance and I was assigned a therapist randomly. So far I have had a positive experience. It is a different therapy style than what I have experienced before but I have hit some new things and I am excited to continue. Would recommend giving them a try.