Great
367 reviews
RTA Wood CabinetsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
RTA Wood Cabinets is a large online dealer of RTA Ready-to-Assemble cabinets, we offer FREE Kitchen design, shop online and save up to 50% today! 800-788-7575
RTA Wood Cabinets (rtawoodcabinets.com) has 367 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
367 approved reviews, newest moderated first
Dan
Posted
Good customer service always responded to questions. Back order issue was disappointing but considering competitors and other stories of errors etc, RTA did a great job. Cabinets are well made and the finish is tough. I have Ocean Blue, paired with rose gold hardware. Very satisfied with the product
Response from RTA Wood Cabinets· Mar 15, 2022
Thank you Dan for the great 5-Star review!
Fine Touch R.
Posted
Great customer service! Fast service.
Response from RTA Wood Cabinets· Mar 15, 2022
Thank you for the great 5-Star review!
Larry D.
Posted
We remodeled the kitchen in our church and used a huge number of cabinets of all sizes and shapes. Every cabinet assembled with precision and they look absolutely beautiful in their new setting with a new LVP floor, commercial refrigerator, and more. Best of all, we did it ourselves and saved a ton of money.
Response from RTA Wood Cabinets· Mar 14, 2022
Thank you Larry for the great review!
Miri F.
Posted
We purchased a home that needed lots of work including a new kitchen and RTA was so helpful! We were given a few different layout designs and their recommendation was to take the layout with less cabinets to give our kitchen/dinette a more open feel. The pricing was great, everything was delivered in perfect condition, and my (very handy) husband had an easy time installing it. We could not have had a better experience!
Response from RTA Wood Cabinets· Mar 14, 2022
Thank you Miri for the great review!
Brian B.
Posted
Ordered a medium kitchen size worth of cabinets. Approximately 20 cabinets, both lowers and uppers, all of the same style. Cabinets come from different parts of the world, definitely noticeable color difference since they are not all produced in the same shop. I ordered white and when all the cabinets were assembled and next to each other, the shades of white are noticeably different, I have a keen eye for small details. There is definitely a lot of false adverstising on the website, for example, the cabinets interior claimed to be "natural oak," this is definitely not true, the entire cabinet is wrapped in a skin. There is nothing "natural" about the cabinet. Another example, the trash base cabinets claim to come with 15q size trash bins, the ones I received were barely 10q. When the salesman was confronted with measurements, he just got defensive and claimed I can't measure correctly. They're help desk is far from helpful; I received cabinets without holes pre-drilled and no instructions, which is fine because I'm a builder by trade so I'm pretty handy, but the salesman/helpdesk wasn't able to provide instructions or any help on how to properly assemble the cabinet. RTA is undoubtedly one of the cheapest places to buy cabinets, and its pretty clear why. Overall, I was able to assemble all my cabinets and they are being used today.
Response from RTA Wood Cabinets· Mar 15, 2022
Thank you for taking the time to post a review, we usually don't have color issues with the Luxor cabinets, if you have cabinets that don't match please email pictures to [email protected] and we will send it in to the manufacturer for replacement. The interior of the cabinets have a natural maple finish, it is a plywood box with the top layer a wood veneer. The trash cans are 35qt cans.
Richard W.
Posted
Not all of the things I purchased arrived. When I called customer service they said it was signed for and there is nothing that can be done. I received the cabinets but none of the trim.
Response from RTA Wood Cabinets· Mar 10, 2022
We stand behind our product and service 100% and when a large order of cabinets are delivered it is possible to miss something when checking over the delivery and we usually always replace it if reported in a timely manner. This order had 4 unassembled cabinets and 6 pieces of trim, it shipped out of the warehouse complete on 12/9, customer received an email on 12/10 with tracking, breakdown of what he should expect, pallet and loose piece count and clear instructions on how to accept delivery, note if anything is missing and to reach out to us within 5 days if there are any issues. The customer called us over 2 weeks after the delivery was made that the trim was missing, the delivery receipt was signed clear and too late for the freight companies to do a dock search.
B P.
Posted
We love the cabinets, but wish the instructions were a bit more detailed for some aspects, such as the roll out drawers, etc. At least 2 of the cabinet doors came scraped up, which was frustrating. Overall though the cabinets themselves seem very sturdy and weren't too hard to put together.
Dennis F.
Posted
Very knowledgeable Great value Awesome service
Response from RTA Wood Cabinets· Mar 9, 2022
Thank you Dennis for the great review!
