Great
713 reviews
R.S. HughesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Sandi T.
Posted
R.S. Hughes has been a supplier for many years and although my purchases are minimal, every interaction is handled with a prompt, professional response. Thank you for great customer service!
Response from R.S. Hughes· Jan 31, 2020
Thank you for choosing R.S. Hughes for your supply needs over the years Sandi! This is the feedback we enjoy hearing from our long time customers! Thank you!
Mark S.
Posted
I order the same 200 wheels 2-3 times a year and they are NEVER in stock like the website says!!! So shipping time stinks and sometimes I get multiple damaged shipments instead of 1 shipment of 200 wheels!
Response from R.S. Hughes· Jan 31, 2020
Hey Mark, First, I want to say thank you for your candid feedback. Second, I want to apologise for how your experience was. This is not the level of service that we pride ourselves on at R.S. Hughes. This is the type of situation we don't ever want our customers to be in. I have personally reached out to your branch and spoken with a representative there. They will be contacting you to see how we can make this right and what we can do on our end to prevent these types of issues for you in the future. We have some ideas about how we can smooth things out, but we want to speak to you personally and make sure what we have in mind works for you. If you do not hear from us shortly, please email us directly so we can ensure this is handled in a timely and satisfactory manner. Email: [email protected] Phone: (508) 303-8822
Jane R.
Posted
always has product in stock
Response from R.S. Hughes· Jan 31, 2020
Thank you for your feedback Jane! Thank you!
Sam
Posted
You guys are great!
Response from R.S. Hughes· Feb 2, 2020
We think you are great too, Sam, we make an amazing team!
John S.
Posted
Great customer service with a wealth of product knowledge to help you acomplish your goals.
Response from R.S. Hughes· Jan 31, 2020
John, we are glad we can give you the knowledge and service you desire! We appreciate your feedback!
Christine
Posted
My experience was great they are very helpful and informative.
Response from R.S. Hughes· Jan 31, 2020
Thank you Christine for your feedback! We are glad you are having great experiences with us at R.S. Hughes!
Tom K.
Posted
Deliveries are always on time and correct
Response from R.S. Hughes· Jan 31, 2020
Great to hear Tom! Thank you for your feedback!
James V.
Posted
Very helpful! Do a great job for me. Thanks!
Response from R.S. Hughes· Feb 2, 2020
James, we are glad you give us the opportunity to assist you! Thank you!
