Great
713 reviews
R.S. HughesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
SUE
Posted
Ordering is easy, I received detailed shipping information right away. (Order shipping in 2 shipments). Customer service is great.
Response from R.S. Hughes· Jan 22, 2024
Hello Sue, Thank you for the feedback! It is nice to know your local branch provided great customer service. R.S. Hughes Customer Solutions Team
Kathy
Posted
Easy to order and I received my order fast. I was also informed that part of my order was coming from another warehouse and I still received that in a timely matter.
Response from R.S. Hughes· Jan 22, 2024
Hello Kathy, It is nice to hear you enjoyed your last purchase experience with R.S. Hughes! We are happy your items were delivered in a timely manner. Thank you for the feedback! R.S. Hughes Customer Solutions Team
Joe
Posted
Extremely helpful and easy to work with.
Response from R.S. Hughes· Jan 22, 2024
Hello Joe, Thank you for the positive review! We are happy to hear you received great customer service. R.S. Hughes Customer Solutions Team
Josh
Posted
No hassle, fast service, and shipping….
Response from R.S. Hughes· Jan 22, 2024
Hello Josh, Glad to hear you enjoyed your purchase experience with R.S. Hughes! R.S. Hughes Customer Solutions Team
Omar
Posted
The efficiency of your ordering and delivery processes. Placing an order was seamless, and I was kept well-informed throughout the entire shipping process.
Response from R.S. Hughes· Jan 15, 2024
Hello Omar, Thank you for the feedback! We are thrilled to hear you enjoyed the efficiency with our order and delivery process. R.S. Hughes Customer Solutions Team
Deborah
Posted
we had several packages that leaked because of how it was packaged for shipping. we requested a corrective action and it's been 3 months and haven't heard back from quality department.
Response from R.S. Hughes· Jan 15, 2024
Hello Deborah, We apologize you have had packages leak and we sorry to hear there has been some lack of communication. We have reached out to your local branch and will have someone reach out directly to you. Please let us know if you have any additional concerns at [email protected].
Melissa
Posted
Incredible customer service!!
Response from R.S. Hughes· Jan 15, 2024
Hello Melissa, We are glad to hear you received incredible customer service! We look forward to your future business! R.S. Hughes Customer Solutions Team
John
Posted
It did take a little longer to get my product then I thought, even with the card problem.
Response from R.S. Hughes· Jan 12, 2024
Hello, Thank you for the feedback. We value your review as we continue to learn and grow as a company. We hope to serve you again, thank you! R.S. Hughes Customer Solutions Team
