Great
713 reviews
R.S. HughesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Ben D.
Posted
Merchandise was delivered correctly as ordered and on time. Customer service was very helpful. Will buy my next need from them.
Response from R.S. Hughes· Nov 12, 2020
Thanks for your review Ben, we look forward to your next order!
Michael G.
Posted
The customer service agent (Elisabeth Reynolds) was extremally courteous and helpful. I received my order in a timely manor and the product was exactly as advertised. My only complaint is that I was unable to reorder the same product.
Response from R.S. Hughes· Nov 12, 2020
Thanks for that feedback Michael. We are happy to hear that our staff are being their courteous, helpful, and professional selves.
Tom N.
Posted
Order went through great!
Response from R.S. Hughes· Nov 16, 2020
Tom, That is great to hear! We are glad your experience with R. S. Hughes has met your expectations! Thank you for your feedback!
Gordon L.
Posted
Great company. The first product we received, did not fit our needs and they came up with a replacement within a few days.
Response from R.S. Hughes· Nov 12, 2020
Glad to hear we were able to sort out your needs, thanks for reviewing us Gordon.
Esau N.
Posted
Thank you very much but in my previous orders there were problems with the lenses in the images I came out complete lenses but since I don't know English because I never imagined that they were for replacement of said lenses now I have all the replacements at home because we wanted complete lenses it was for health personnel thank you
Response from R.S. Hughes· Nov 13, 2020
Esau, We are sorry to hear this was your experience with us. We will be having one of our reps reach out to you, to resolve this issue. If you need anything before this time please do not hesitate to reach out: Email: Miami@ RSHughes.com or Phone: 1(305) 715-9913
JAC
Posted
There were some delays in fulfilling the order (due to availability of product) but RS Hughes team was very responsive and quick to address all inquiries. Easy to work with them and recommended.
Response from R.S. Hughes· Nov 12, 2020
Thank you for reviewing us. We do our best to communicate with our customers about any issues, thank you for your business.
N R.
Posted
Because you won't ship via USPS I had to pay more than double the cost of the material in extra courier fees that are not charged by USPS.
Response from R.S. Hughes· Nov 12, 2020
N Ramsey, We are sorry to hear that shipping was an issue for you. We are going to have one of our Sales Managers reach out to you to see if we can figure out a solution for this shipping issue you had. Please feel free to reach out to us, if you haven't heard from us soon at : (206) 767-4463 or Seattle@ RSHughes.com We will get to the bottom of this for you!
Arlynn A.
Posted
quick and to thee point
Response from R.S. Hughes· Nov 12, 2020
Thanks for reviewing us Arlynn! We appreciate your purchasing through R.S. Hughes.
