deborah de H.
Posted
Dishwasher door would not close
Dishwasher door would not close. Tech charged me $95 to fix and made it worse. He then quoted me $860 to repair. Another company repaired for $250. Bad

Poor
12 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Royal Appliance Repair has been Northern Virginia's trusted appliance repair company since 2014. We provide same-day repair service throughout Prince William, Loudoun, and Fauquier Counties — serving communities from Woodbridge and Manassas to Ashburn, Leesburg, Herndon, Sterling, Gainesville, and Warrenton.Our certified technicians repair all major home appliances including refrigerators, washers, dryers, dishwashers, ovens, cooktops, microwaves, and garbage disposals. We service every major brand from everyday Whirlpool, Samsung, LG, and GE to luxury Sub-Zero, Wolf, Thermador, Viking, and Miele appliances found in Northern Virginia's custom homes.What sets us apart is our commitment to honest, transparent service. Every repair begins with an accurate diagnosis and a written upfront quote — no hidden fees, no surprises. Our trip fee is waived entirely when you proceed with the repair, and every completed job is backed by a written parts and labor warranty.We are open daily from 8AM to 10PM including weekends, with evening appointments available at no extra charge.
Royal Appliance Repair (royalappliancerepair.com) has 12 customer reviews on Rated Honest, with an average rating of 2.2 out of 5.
12 approved reviews, newest moderated first
deborah de H.
Posted
Dishwasher door would not close. Tech charged me $95 to fix and made it worse. He then quoted me $860 to repair. Another company repaired for $250. Bad
Krista P.
Posted
Dishwasher tech seemed unsure of what he was doing. Spent $600 to have drain pump replaced and found out from another tech we spent at least $200 too much. Three months later just as the warranty was about to expire, it stopped working again. Tech came back and cleaned out a small particle from the drain and then charged $100 to do it! Felt like a rip-off and overpriced. Would never use them again.
anil K.
Posted
They try to just take money. They broke my 2 refrigerator. And took money also.
Hugh W.
Posted
My freezer was not cooling. These guys came a few hours later and the issue was fixed in a matter of an hour. Very efficient and the tech was knowledgeable. A+
Response from Royal Appliance Repair· Apr 16, 2026
Thank you so much!