Dr. Mario C B.
Posted
Vanessa is great
Vanessa is great! She really likes Beau and she is very dependable. Thank you

Excellent
35,369 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Dr. Mario C B.
Posted
Vanessa is great! She really likes Beau and she is very dependable. Thank you
TODD
Posted
Easy platform to use, lots of people to choose from.
Teresa L.
Posted
Dayanne was great with my three cats. She took really good care of them, she even clean their litter box each day. Would hire her again
Brenda
Posted
The booking process was smooth and our sitter visited before staying with our pets. He took very good care of them and our home.
Peacerunner
Posted
Molly, the overnight dog sitter was why I gave Rover five stars. My dogs are not easy but she seemed to intuitively know their needs and it made my long trip so much more pleasant.
Rose
Posted
Alexis was amazing with our cat and dog. Left the house very clean and sent pictures everyday.
Maricris S.
Posted
I’ve been using Rover for several years now, especially when we travel and we need someone to look after our dog. Rover makes it easy for me to find reliable dog sitters and they’re usually affordable too.
Pete S.
Posted
Don't get me wrong. The Rover sitters are great! I have booked 8 stays for Bruce, and each has been wonderful. But I am furious with Rover.com corporation. They charged me twice for 1 stay ($675 x 2), and when I call them on it, they hide behind a bogus policy that states "Rover does not offer refunds for a stay 48hrs. after the stay is completed." Ironically, Rover waited more than 48hrs. after the stay was completed, before they double-charged me. Even though there was only "1" stay, they maintain their policy won't allow a refund after 48hrs for the double-charge. Rover.com cannot get it through their pea-sized brains that there was no 2nd stay upon which to base the 2nd charge. Yet, they are perfectly content to keep my money. That is THEFT!
Response from Rover.com | Pet Sitting· Sep 24, 2026
Hi Pete, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lexie