Excellent
448 reviews
roomvu.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
roomvu.com is listed under Media & Information in san fransisco.
roomvu.com (roomvu.com) has 448 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
448 approved reviews, newest moderated first
Britany D.
Posted
Arya was awesome! Very polite when I was running late and easily identified my account issue and is currently working to fix the problem!
Response from roomvu.com· Jun 11, 2024
It's fantastic to hear about your positive experience with Arya!
John C.
Posted
The session with Rick was very good! He provided clear explanation of how to use roomvu to begin getting results. Rick also provided guidance on items I need to accomplish within my roomvu setup. Rick has excellent communication skill and really help me understand the roomvu platform. I look forward to additional instruction from Rick... thank you Rick. John Ciallella Realtor(R)
Response from roomvu.com· Jun 11, 2024
I'm glad to hear that your session with Rick was beneficial. 🙏🏼
Ramses C.
Posted
Arya was very helpful with all the questions I had with the platform
Response from roomvu.com· Jun 11, 2024
I'm glad to hear that Arya was able to assist you with all your questions about the platform! If you have any more questions or need further assistance, feel free to reach out.
Sylvia J. M.
Posted
On 5/2/24, I scheduled a meeting with Rick for some additional information and support. He was very patience with assisting me. He also added some additional information that I was not aware of and that additional information was very valuable to my business. Thank you Rick for going the extra mile! 🙂
Response from roomvu.com· Jun 11, 2024
It's fantastic to hear about your positive experience with Rick during your scheduled meeting! 😊
reaa M.
Posted
Rick was extremely knowledgeable about the roomvu product and all of the back-end technical details. I had a very productive meeting with Rick and he shared information that would have taken me weeks, if not months to figure out! I'm truly appreciative of the support he provided and now I'm able to jump start my business with this amazing product! Thanks Rick!
Response from roomvu.com· Jun 11, 2024
It's wonderful to hear about your productive meeting with Rick and the valuable insights he shared about the Roomvu product! Thanks for recognizing Rick's exceptional support!
Spencer A.
Posted
Roomvu exceeded my expectations, especially with their outstanding tech support team! When I encountered a minor issue, their knowledgeable and friendly support staff promptly assisted me, ensuring a seamless experience. Their dedication to customer satisfaction truly sets them apart. With top-notch service like this, Roomvu has earned my trust and loyalty. Five stars all the way!
Response from roomvu.com· Jun 11, 2024
I'm thrilled to hear that Roomvu exceeded your expectations, particularly with its outstanding tech support team! It's fantastic that they promptly assisted you with a minor issue, showcasing their knowledge and friendliness. Their dedication to customer satisfaction truly sets them apart, earning your trust and loyalty. Five stars all the way!
Remax Palm B.
Posted
The videos they post on your behalf are good, but brought me zero business. My huge issue with the company is the lack of transparency. There is no place on their website where I can see when my subscription is over. There is no place on their website to cancel the subscription!!! I have NOT AUTHORIZED them to automatically renew subscription and they without my permission tried to charge me $313 which my bank thought it was a suspicious transaction. And it sure was. After I emailed them several times and texted them demanding to stop charging me they still did it in the middle of the night tonight. I reported them to my bank. I see that I am not the only one they are trying to scam. Stay away from this company or cancel your card, because you can't even delete your card information from their website.
Response from roomvu.com· Aug 27, 2024
I’m truly sorry to hear about your experience and the frustration it has caused. We take these issues very seriously and aim to resolve them as quickly as possible. Please reach out to us directly at [email protected] so we can address your concerns about transparency, automatic renewal, and any unauthorized charges. We want to ensure that we correct any issues and work towards a resolution that satisfies you. Thank you for bringing this to our attention. We appreciate your feedback and will use it to improve our services.
Susana
Posted
Roomvu Support the Best! Rick was very attentive, he is very professional, he explained everything to me in a clear way, he gave me all the information I needed, step by step, he has a lot of knowledge and experience, very satisfied with the service and the tips that he gave me for use of the platform, Roomvu seems very professional to me, and I hope to get a lot of use out of it for my business
Response from roomvu.com· Jun 11, 2024
I'm thrilled to hear that roomvu exceeded your expectations. 🙏🏼
