RoboFormReviews of roboform.com

Excellent service ... been using it for years!

I was a RoboForm user for well over 10 years. I had a family account that nobody used but me . When I renewed my account it seemed foolish to spend over $50 instead of $25 for a single user annual license. Unfortunately it was the only renewal option I was given. To make matters worse it was on auto payment and they billed me the Family Account even after I changed credit card numbers. I tried emailing them, and I tried calling. With over a dozen attempts I never received a single return message. I turned to their their social media and tried to get help but only got apologies. The company is a shell of its former self. It is on Automatic pilot riding the wave of their current clients to the beach. If you don't require any assistance you're fine, but if you do need any support there isn't any. There's nobody to talk to. That's a huge risk to take with your password account. Bad customer service is frustrating. Nonexistent customer service is an indication of a serious flaw in the business model. I spent several hours trying to contact Roboform over a two year period. It wasn't until I left negative feedback on their reviews that any interest was shown in assisting me.

Been using for over 5 maybe 10 years now and it has been great - no issues and easy to maintain.

I've been using it some 10 years now. Excellent product and great customer service

Works reliably and updates easily

It is a fascinating tool to enhance working on my laptop. So many different passwords and ID's that use to complicate the flow of work.

I've been a long-time user of RoboForm. I've investigated other password managers, some of which are okay - some not so good! RoboForm is stable, user friendly and has a helpful support team - on the rare occasions I've had to refer to them. I have no hesitation in recommending RoboForm to anyone.

Have been using for years and use it everyday