Bad
64 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
To provide women around the world with clothing that blends comfort and fashion, allowing women to express themselves freely without compromising on comfort. Own personal style.
Roalove (roalove.com) has 64 customer reviews on Rated Honest, with an average rating of 1.6 out of 5.
64 approved reviews, newest moderated first
Roz S.
Posted
Don't even think about ordering! I ordered linen and cotton clothing, they sent me polyester!! I asked for a refund, they refused to give me a return address, said that it would be too expensive for postage and offered to refund $3!!!
Shadi S.
Posted
Don’t trust them, their products are cheap and not real linen .. they have no proper return policy in place so if you are not happy with their clothes you can’t get your money back .. or have to send it to China which is not worth it . They offered me $6 to keep the products and when I refused they just add $2 to the offer .. I have taken the issue with PayPal but I don’t think it will go anywhere.. Please don’t trust them ..
Jessica G.
Posted
This company is selling from China and they are extremely untrustworthy!! I ordered two items both in large, which is my normal size. The dress arrived, amazingly huge, and the shirt of the same size was tiny! On top of it all, the material was cheap, like cheese cloth with very little thread, not real linen!! I tried to return the items and they would not allow me!! First they offered to credit me five dollars if I would keep them, when I said no, I cannot use these items because they don’t fit, they emailed back they would credit me seven dollars. I said no I don’t want the items, and they emailed me back, saying give them as a gift! I tried to return through PayPal, and the dispute was made to drag on because they kept asking me to send a picture of this and when I did they claimed they didn’t receive it, and I have to take pictures of the items and send them again, and then all of a sudden,Boop, the time is up! Beware!!! DO NOT TRUST THIS SITE
Tauni J.
Posted
Purchased 2 dresses for $66. With free shipping. 30 days later the wrong dresses arrived. Seller said: could fix it if I sent tracking info, when I did they said they could not fix it because the item I paid for was unavailable, they offered me $7 as restitution. Not enough. As I got PayPal involved I realized I was actually charged $79. Seller tried to close our PayPal dispute by returning the overcharge. I escalated the case. As I await response, I happened to find the seller steals all product images from Visual Art Fashion. Beware of any seller that just crops faces off all models. Probably stolen images and fake products.
Daniela
Posted
If I could give a big fat zero I would, but I have to give at least 1 star to be able to warn you. This company is terrible, I purchased a dress and a top and pants set. It was most definitely not linen and certainly not cotton as they claim. On the tag thats attached to their clothing it says 100 % polyester cotton.I went according to their size chart and unfortunately the top and pants were way too tight and they sent the wrong dress. When I sent an email with all the details and a screen shot of the original order, they asked for a picture of the codes on the bags the arrived in, then proceeded to tell me they sent the correct items and if I'm not happy just give it to someone else. At least 12 emails later, since only 25.6.24, they are still adamant they have done the right thing even though I have sent copies of my purchase and advised they clearly did not send the correct dress and I wanted to exchange for a size that actually fits they offered me a token amount of money and complained to me they are only a small company and can't do this, it would be very expensive. Please note this is not sour grapes, I understand things can go wrong but when they refuse to help as it's expensive for them to return and replace, that's not fair. The nerve of this company is appalling, FORGET THEM AND DO NOT BUY!!!!!
Pamela
Posted
Went back to this store for more clothes and was thrilled to find this dress! It's super trendy and I'm over the moon with both my purchases.
susan V.
Posted
Do not buy from this company. I have asked for a refund on items I brought because items where too short and they have refused me a refund, after complying with their refund policy
Mrs Heather M.
Posted
I ordered an 'over sized top I'm a med so I ordered a small. I emailed to exchange as it wasn't 'over sized' and they said they can't exchange and would I accept 2USD! I said no so it went to 4USD then 8USD!! It's an absolute disgrace that an online clothes shop won't exchange...I'm sure it's a law as you obviously can't try anything on? DO NOT WASTE YOUR MONEY WITH THIS SCAM..YOU HAVE BEEN WARNED!
