Average
7,254 reviews
RoHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Vee
Posted
I requested a stronger dose. I didn’t get it.
Response from Ro· Jun 28, 2023
Hey there- so sorry to hear you didn't have a good experience with Ro. I have reached out to collect more information from you so that I can look into this.
Inna A.
Posted
Great product, good communication, fast shipping
Chela Mininson V.
Posted
Love all my to products very happy with Latisse and upqueen get them fast and make a big difference in my eyes
Neda J.
Posted
Easy to use interface with breadth of products meeting my needs. I've had a great experience with the Ro platform.
Hugh A.
Posted
Ro.co is a very intuitive website that's easy to navigate and get the information I need. I recently got prescribed Oral Minoxidil and the whole process from end to end was seamless and productive. I've even recommended Ro to some friends who were experiencing similar issues with hair loss.
Molly H.
Posted
This company is horrible. If I could leave a negative review I would. They keep auto drafting my card and I never used their products. Run as fast as possible away from Ro!!!!!!
Response from Ro· Jun 28, 2023
Hi Molly- I've reached out to you to get more information and see if we can help. Here is how you can cancel your membership: ro.link/h4f
customer
Posted
They were fine for my lash serum, but were trash for ozempic. They never could seem to get the pre-authorization straight. I had to follow up with them every month to make sure they called the right number. They literally charge a monthly fee to administer the prescription but yet can’t do the simple task of contacting your insurance at the correct number. I canceled the program because their customer service is terrible. Amazon pharmacy wanted to call them to guide them but guess what there’s no phone number published.
Response from Ro· Jun 28, 2023
Hey there- we're so sorry to hear your experience with Ro wasn't great. We have reached out to you for your contact information to see if we can look into this and improve from it.
David
Posted
The site was easy to use and doctors were caring and gave great advice.
