Mark
Posted
The app and website are easy to use.
The app and website are easy to use.

Average
7,254 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Mark
Posted
The app and website are easy to use.
Anne L.
Posted
Very easy to get started. All on line. Felt medical questionnaire was thorough and simple to fill out. Response was swift. Med has been ordered. All set.
Deb M.
Posted
Responded quickly, listened to my story, gave me valuable information and what I needed to move forward.
Diane S.
Posted
Very easy process to get started online. Delivered in just a few days
Carina M.
Posted
I received several charges on my credit card. including double charge in a single month + subscription. this company is a scam
Response from Ro· Oct 23, 2026
Hi Carina, I've requested additional information so we can look into the charges on your account. While I haven't looked into your specific charges yet, I can confirm there are 2 separate payments: 1. Ro Body Program: includes a personalized treatment plan, up to 24 live video sessions per year with your health coach, ongoing provider support with 1:1 messaging, a step-by-step curriculum, and through our partners, insurance coverage support for the cost of prescription medication (if needed). 2. Medication fee. This varies depending on the medication, the dose and your preferred payment method.
Meg N.
Posted
They just charged me and sent an order I didn’t agree to. No check in questions answered. Nothing. I still have a quick pen. I am not due and didn’t ask for this delivery.
Response from Ro· Oct 23, 2026
Hi Meg, thanks for letting us know! I looked at your account and I see we've already reached out to you with more details. If you have additional questions, please don't hesitate to reach out.
Jeri Williams B.
Posted
Haven't started pill yet but filling out information was easy and I was updated each new step just waiting on delivery
Kimberlee K.
Posted
Everything so far has been very positive. Everyone I’ve been in contact with has been very nice and helpful. I received my product within two or three days. My only issue is is that the Zepbound that I am using comes in one pen with the various number of needles, which screw on the pen very easily, but it’s just very hard to dispense the product and what form. I found so far is it is not curbing my appetite as much as I’d like, but I need to share that with my counselor. I’ve not yet shared that with my counselor other than that, everything has been very nice and very good, and I’m very pleased. Thank you, Ro!!🙂😊🎈
Response from Ro· Oct 23, 2026
Hi Kimberlee - Thanks for sharing!! I'm so glad your experience has been so positive! If you're ever interested, you can hit the "Support" tab either in your Ro app or the website and we can connect you with a RN Coach. Our coaches can help you with some injection tips (pen tips) and other support along your journey! Happy to have you with us.