Average
7,254 reviews
RoHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Wesley Limberg R.
Posted
Outstanding company to partner with to assist me in rerouting my weight loss goals. Getting g myself back on track to where I used to be, before stress and long days hit me in the face!
miguel V.
Posted
Fast shipping and affordable prices 👌
Karie
Posted
This site is not transparent with their billing policies.
Response from Ro· May 29, 2025
Hi there- I apologize for the confusion. You can learn more about our pricing at https://ro.co/pricing/. If you have any additional questions, please reach out to [email protected]. They'd be happy to explain further.
Antonio G.
Posted
In fact I spected more effect than I got
Ezra L.
Posted
I’m so glad I read all the comments and feedback here before signing up. I must say that these types of companies are using people who are obese to make tons of money. They are using us for PROFIT instead of helping us to overcome our health issues.
Response from Ro· Jun 6, 2025
Hi there! We hear you and understand how important trust and care are, especially when it comes to health. Please know our mission is truly to create a meaningful impact on our patients’ lives, and we’re dedicated to offering real support throughout their entire journey.
Lis
Posted
Response time and experience was bad. They just leave you hanging for days until someone responds to your emails to them. The lab I chose from their website took 4 vials and left them behind in the lab. Then I went in for a redraw and they disappeared this time. Also, I called my insurance to confirm they cover the meds. with a pre-authorization for weight loss. This company isn't doing a pre-authorization. They are telling me my insurance usually doesn't cover it for weight loss. I don't usually leave reviews. But this is a medical facility and there are too many issues. They need to offer a chat feature, so you aren't left hanging and wondering. It's a month later. I could have gone somewhere local and got a prescription and have some weight loss already. Very disappointed.
Response from Ro· May 29, 2025
Hi there- I'm sorry this has been your experience with us so far. We do insurance pre-authorizations -- however, sometimes insurers do not cover GLP-1s for weight loss. I would love to look into this further for you so am requesting more information.
Anonymous
Posted
I went through the process of getting started with Ro body program. Paid my $45.00 membership fee. Turns out it wasn’t a good fit and cancelled the membership before anything was sent out. Didn’t have the membership for more than 3-4 days and they won’t refund my money. Be sure it’s going to work for you otherwise you are out the money. Wouldn’t recommend.
Response from Ro· May 29, 2025
Hey there- I apologize for the confusion regarding out pricing. The Ro Body membership begins with a $45 online consultation which includes your personalized treatment plan, where a Ro-affiliated provider reviews your medical history to help find a GLP-1 medication that’s right for you. The $45 introductory cost also includes assistance determining your insurance coverage and estimated copay. If you are prescribed, your provider will send your prescription to a pharmacy near you, and you’ll be charged $145/month for the membership. Please note that GLP-1 medication is not included in the consultation or program fees. You can get more details on estimating medication costs within the Ro Body membership Guide here: https://ro.co/body-program/guide/estimating-medication-costs/ You can also reach out to [email protected] to see if you're eligible for a refund.
Susan
Posted
So far RO has been very responsive by providing professional help answering questions about the medication and providing support as I work toward my weight loss goal. The medication was provided within days after interaction with the physician.
