Gail M.
Posted
Very easy and transparent
Very easy and transparent. They advertised options to reduce plan cost that were super easy to sign up for (vs some competitors the discounts felt less real)

Average
7,254 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Gail M.
Posted
Very easy and transparent. They advertised options to reduce plan cost that were super easy to sign up for (vs some competitors the discounts felt less real)
Terry Byrd A.
Posted
Website was so easy to navigate and questions straight forward. Feel very professional and thorough.
Susan
Posted
After having to rely on AI customer service, my final request was to delay my first shipment but keep my $$$ so I wouldn’t need to go through the lengthy approval process again. Next thing I know my account is being closed and my $$$ refunded. WTH?
Response from Ro· Oct 9, 2026
Hi Susan! I'm so sorry this was your experience. I'm going to send you a request for more information so I can look into this.
Phil W.
Posted
The service and RX delivery was awesome! Way better than my previous suppliers
Suzi S.
Posted
So far so good. Can’t wait to get started.
Curtis R.
Posted
I’m using RO because TrimRX had a price with a pressure timer for a special price. I hate those pressure sales. When I let the timer expire, I kept checking back and getting different prices. RO was pressure free and I don’t think it could have been any easier! The price is way cheaper than TrimRX! I was approved within a few minutes! If you’re going down a weight loss journey using a GLP-1, I would highly recommend using RO!
Joe V.
Posted
Extremely easy to complete questions. Price is still high but lowest of all others I checked. Quick responses. Disappointed that I had to pay entire year up front. Not good business in my mind.
Andrea D.
Posted
The entire process was very simple. I was even surprised with how quickly I was able to get insurance approvals.