Excellent
561 reviews
Ride EquiSafeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets.Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Ride EquiSafe (rideequisafe.com) has 561 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
561 approved reviews, newest moderated first
Gina
Posted
Excellent advice and knowledge of their and other products. Great variety and quality of products. The most comprehensive safety equipment shop I’ve ever encountered. Friendly service. I recommend to all my friends.
Kathleen L.
Posted
Fantastic experience! I sent in my measurements and received and email back quickly asking me more questions. Then I received three recommendations for safety vests. This was also on the weekend! I just got my air vest and came wait to use it.
Maguy P.
Posted
Amazing customer service
msk
Posted
Catherine gives honest, helpful guidance and has expertise on all of the products she carries. I live far away and only shop with Ride EquiSafe for safety equipment!
Amit S.
Posted
Excellent choices and perspective on which vest would be most suitable. Strong customer service orientation.
Cara W.
Posted
A representative on the chat was extremely helpful when I was selecting a safety stirrup after an injury. Because of that, I purchased the stirrups from Ride Equisafe, even though there are numerous other retailers who sell them. It was a big purchase so it qualified for free shipping. However, it was sent via FedEx "Economy," so I am now not scheduled to recieve the package until at least 2 weeks after purchase. When I chatted in again to find out the source of the delay, the representative was rude, unhelpful and stingy. Catherine has always been so generous, but I will not be ordering from here again.
Response from Ride EquiSafe· Apr 17, 2026
Hi Cara, thanks so much for alerting me to this. I've reviewed your order history and also pulled the chat log and I think some clarification is needed. You placed your order on April 9th and your item was packaged and a label printed on the same day. It was picked up by FedEx on the 10th. You elected for free shipping, which is always economy ground. At no point did you inquire about expedited shipping nor did you indicate needing the item by a certain date when we spoke during our consultation. Once a package is picked up by FedEx, it is unfortunately beyond our control. There was indeed a hiccup with FedEx during transit, resulting in a delay. Please keep in mind that we ship from North Carolina and you are located in Colorado. It should be expected that it takes 5-7 business days for arrival. Upon pulling the chat log, you were met with promptness and courtesy, even when bemoaning that we had "sent your package by camel." You then demanded that we overnight you another item or provide a discount code for a future purchase, even though you had been extended a discount code for this purchase. While I understand the excitement in awaiting an order, short of personally delivering the item to your door, there's not much else we could have done to assure quick delivery, as the item was out our door less than twelve hours after the order was placed, demonstrating our commitment to customer service and speedy shipment. I understand that sometimes people have bad days and take frustrations out on others, but our team really did everything possible to meet expectations. I hope you have better luck shopping elsewhere in the future. Kindly, Catherine
Shannon S.
Posted
Ride EquiSafe has been so helpful and incredibly quick to respond. I really wanted a pair of safety stirrups but didn’t know where to begin. Catherine was so helpful in sharing the different options and helping me figure out what is the best for me. And she was SO right. I love my flex-on Iron S stirrups. If you have any questions they are so great with helping. Don’t hesitate to reach out to them.
Jan P.
Posted
I was very impressed with the service I received from Ride Equisafe. Catherine was patient with all my questions and she replied promptly to my communications. Good experience.
