Poor
11 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Retechtv is listed under Computers & Phones.
Retechtv (retechtv.com) has 11 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
11 approved reviews, newest moderated first
Martha O.
Posted
Awesome site I love it
William T.
Posted
Ben saved me time and money. Panasonic wanted to send a service rep to my house and analyze the failure, come back days later with part, send my old one to determine fault. All this I was supposed to pay for if Pana didn't find mfg error. I looked up the blinking codes and got parts from RetechTV. Fixed in record time.
Courtney
Posted
I contacted this company over 15 times via email and phone during my return period trying to get approval to return my item for a refund (as is their policy). They never returned my calls or emails and now I am sent with an incorrect item and $100.00 poorer for an item that is different from what I ordered. Horrible company. I wish I read reviews before ordering. I have never wrote a review or had such horrible experience with a company before. Do not order from retechtv. They will screw you over.
Randy D.
Posted
Ordered my part a month ago still haven't got it, no one answers phones and web page is always down!
Cynthia W.
Posted
I ordered a backlight inverter board and had some questions about the delivery. They never returned or responded to my emails. Bad businesss.
Cammie
Posted
I bought a T-Con board from Retech because I wasn't positive that was the problem but I saw they had a warranty & I could return it. I really wish I would have read reviews on this company because you can only return if they give you a RMA number & I have left phone, email & live site messages & they will not reply. I even reported them the the Better Business Bureau but apparently they could care less because they haven't responded to them either! DO NOT BUY FROM THEM!!
Joe
Posted
I've been trying for 6 weeks to get them to refund a couple of boards that I sent back. They gave me an approval and RMA #. I know they got them because they signed for them. I had done business with them since Feb. of 2013 without any problems, and now I can't get them to call me or email me. I'm very disappointed. Joe
Jim C.
Posted
I ordered a board to correct a problem with a Septre TV. The board was delivered with no issues, however it didn't correct the problem. I tried to return it, but RetechTV convinced me to order a second component. The second component also did not fix the problem and now I have two components AND a broken TV. Numerous calls and emails to RetechTV to return the products went unanswered. The company didn't have the decency to respond to any of them. A terrible and regrettable experience.
