reservationstays.comReviews of reservationstays.com

Aweful service!! Booked a room that was cancelled by the hotel itself and they will not refund my money- also can’t get any customer service period!! Never book with them! Ever!

Beware this bogus, website. It is a total fraud and you can not get a refund = they make it impossible. They need to be sued and taken off the web. All hotels should avoid accepting this reservation system. Sheer robbery.

This is a scam website I have booked a hotel and paid an insurance for cancellation but did not get a refund, they deter you from doing any cancellation by asking impossible documents. This website should be reported and closed down

This is the worst ever response I get. This is the worst online booking experience I ever had. I will put a review online. I made a mistake in my check-in date and requested to change it. I did not ask for cancellation and refund, only changing the dates. SO they refused and I lost money, time, and nerves. Never recommended. Huge mistake on my side.

Absolutely terrible business model. Can’t access the website from another device. Asked to change from one Hilton hotel to another Hilton hotel in Atlanta. Surely this can’t be too hard. But it seems too bad is the response. Stay away from this site you will truly be disappointed. Very frustrated and concerned I even have a booking at this stage.

fradulent website - everything is increased in price, they provide NO service (a bunch of their listed phone numbers are nonexistent).....GO TO THE ORIGINAL SOURCE FOR CHEAPEST PRICE!!!!

Total scam. Catfish operation. Apparently spoofed the IHG website. I only ran them down by tracing the credit card transaction. When I spoke to their representative, they refused to give me their name and hung up. I only gave them 1 star because their is no option for zero or negative stars

I was VERY skeptical because I’d read bad reviews, but our experience with reservationstays.com is that this site is AMAZING! I booked one room and my sister booked another at a beautiful hotel in D.C. The booking was seamless. We checked in with zero problems, got adjoining rooms and saved money! I don’t understand why other reviewers say they got scammed. I promise- we have had no problems and we saved over $200 a night compared to any other site.