reservationstays.comReviews of reservationstays.com

I booked through them. Several months later I called the hotel for some questions and they had no record of my booking.

Dreadful scam. DO NOT BOOK! I tried to cancel my booking, months before departure, and was completely unable to despite the "Enhanced Refund" option I had taken.

Scam!!! Avoid booking through Reservation stays. The booking I made was never found in the actual Sheraton booking system and while following up for this issue as the credit card was charged $815, they ghosted my emails. Law enforcement should shut this place down!

I booked 2 nights in Munich. after reading the reviews here I was worried that this broker is a scam. so, I called the hotel and they confirmed my booking. So, all is fine here.

Complete scam. They cancelled my reservation and won’t give me a refund after I provided all information. AVOID

This place is a scam. Charge high fees and won't allow cancellations. BEWare

If I could give them a minus 10 I would. They are scam. The website is so misleading I thought I was on the Best Western reservation website. I booked the room and included the "recommended" upgrade to be able to cancel up to a few days before the stay. The site said I could cancel for free for 24 hours. It did not indicate that I could not cancel the upgrade at all. I called within and hour to cancel when I figured out it was not the Best Western website. They refused to cancel the $127 "upgrade". I consider this to be fraud in the inducement. Do not use this website!!

Same as everyone else. My wife booked a 3 night stay at the Hyatt House London Stratford for a total cost of $1,171.49, which was supposed to include breakfast: $257.78/night x 3 nights Refundable upgrade: $107.00 Taxes & Fees: $311.15 Discount: $20.00 It doesn't include breakfast and is non-refundable despite the "upgrade." I could have booked this room through Delta for a total of $819. That's when I found out the reservation is non-refundable.