Excellent
571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
571 approved reviews, newest moderated first
Ryan K.
Posted
They handled the lens replacement so well and were so timely with everything
Response from Replacement Lens Express· Jan 2, 2025
Hi Ryan, Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled that you chose to shop with us for your new Prescription lenses. We look forward to seeing you again soon. Happy New Year! Sincerely, Jennifer
Christine G.
Posted
There are not enough good things to say about this service. Extremely professional and excellent communication. Helpful in transmitting my exact prescription and pupil measurement. After a recent change of vision prescription, I had lens replacement with existing frames at my optometrist-the price for progressive lens with anti-glare, anti-scratch, etc. with insurance was $450. Wanting a second pair with my new prescription I sent to lens replacement express and they gave me a similar prescription for only $217. I received the glasses back in less than two weeks. The workmanship is excellent — my ability to see are the same in both eyeglasses… Lens Replacement Express less than half the price! Will definitely use this company again! Outstanding!
Response from Replacement Lens Express· Dec 26, 2024
Hi Christine, Thank you for taking the time to review your recent purchase with us. We are thrilled that you have chosen RLE as your go to source for prescription eyeglass lenses. It was my pleasure to help you with your first order. We look forward to seeing you again soon! Take care and have a safe and wonderful Holiday Season. Sincerely, Jennifer
samie
Posted
the shipping time i was given wasnt correct and i had to intervene in order for my order to be shipped.
Response from Replacement Lens Express· Dec 26, 2024
Good Afternoon Samantha, Thank you for taking the time to review your recent experience with us. I am sorry to hear that you are not pleased with how long your order took to go through our lab process. I will bring this our lab managers attention so that we can create a system that will notify customers of any longer than normal processing delays. I appreciate that you took the time to leave us a review so that we can take and learn from your valuable feedback. Thank you again and I hope you have a wonderful New Year. Best Wishes, Jennifer
Larry S.
Posted
Great quality, fast turnaround. Just sent in another pair of glasses to replace the lenses. So pleased!
Response from Replacement Lens Express· Dec 26, 2024
Hi Larry, Thank you for taking the time to review your recent purchase with us. We are thrilled that you have chosen RLE as your go to source for prescription eyeglass lenses. We look forward to seeing you again soon! Take care and have a safe and wonderful Holiday Season. Sincerely, Jennifer
IG
Posted
Fast and easy, and it works.
Response from Replacement Lens Express· Dec 23, 2024
HI Ivan Thank you for taking the time to leave us such a fantastic review of your recent experience with us. We are thrilled that you chose us for your new prescription eyeglass lenses and that you found our process easy and fast. We look forward to seeing you again soon. Happy Holidays, Jennifer
Tom
Posted
They gave excellent assistance in helping me decide what is best. There were timely in their questions and responses. Turnaround on my new lens was only a day or two.
Response from Replacement Lens Express· Dec 23, 2024
HI Tom, Thank you for taking the time to leave us such a fantastic review of your recent experience with us. We are thrilled that you chose us for your new prescription eyeglass lenses and that you found our process easy and helpful. We look forward to seeing you again soon. Happy Holidays, Jennifer
TimG
Posted
Great selection, great communications, great prices, fast service.
Response from Replacement Lens Express· Dec 19, 2024
HI Tina, Thank you very much for leaving us such a wonderful review of your recent purchase with RLE. We are thrilled that you choose to shop with us for your new Prescription lenses. We look forward to seeing you again soon. Thank you again and Happy Holidays. Jennifer
Jorgan V.
Posted
Simple and easy. I was contacted by them about my lens choice being unavailable and we solved the issue together quickly and easily. Would recommend.
Response from Replacement Lens Express· Dec 16, 2024
HI Jorgan, Thank you for taking the time to leave us such a wonderful review of your recent shopping experience with RLE. I am happy to hear that you have received your Ray Ban replacement sunglass lenses and that you are happy with the color. Thank you again for choosing RLE and we look forward to seeing you again soon. Happy Holidays. Jennifer
