Average
124 reviews
RemotePCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises
RemotePC (remotepc.com) has 124 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
124 approved reviews, newest moderated first
redeyes
Posted
Total garbage. Sometimes it works sometimes it won't... always disconnects or freezes. Billing is a nightmare and customer support is no help at all.
Response from RemotePC· Feb 9, 2026
Hi, please email us at [email protected] so we can look into this and assist you. Thanks
Zee S.
Posted
I am amazed at the connection speed, which seems instantaneous. This is maintained throughout the session. I am able to use my office computer remotely, using an iPad, when traveling and so don’t have to carry around an extra load!
Sanjay A.
Posted
I am paid customer of RemotePC.com for last several years (SOHO). Suddenly I started getting a message "Remote Access Not Configured" on my screen, which made it impossible to see what is behind the annoying message and I spoke with Nandu at support of RemotePC.com, who told me that I have to do some kid of downgrade to get rid of the message! When I argued with him, he hung up on me!! I called again and found another person who told me the solution was in downloading & installing the latest version!!
Response from RemotePC· Jan 7, 2026
Hi, please email us at [email protected] so we can look into this for you. Thank you
Jason S.
Posted
They will continue to bill you even after cancellation. Attempted to cancel via form, still billed. Called in to talk to rep, wait times were over an hour, got in the "queue" - the automated system called me back and said queue wait failed, too many people waiting and then hung up. Attempted multiple times. 2-3 day wait times for an email back which is a copy/paste. Had to dispute through bank and then of course their support was super responsive the bank disputing the claim. Luckily I had an email trail asking for cancellation back in '24
Response from RemotePC· Dec 24, 2025
Hi, please email us at [email protected] we we can look into this and try to get this resolved.
H M.
Posted
You will get what you paid for. Stay away from this.
Response from RemotePC· Dec 11, 2025
Hi, please email us at [email protected] so we can look into this for you
Potanco D.
Posted
Poor connectivity
Response from RemotePC· Nov 25, 2025
Hi, please contact support so we can assist you with this - remotepc.com/support
Nova T.
Posted
I'm a licensed RemotePC user. I used it on AnyDesk. This was the first time I'd ever heard of a payment detail called HOSTS OVERUSE CHARGES on RemotePC. They tried to charge me $120 without my knowledge, but they couldn't because they used a virtual card. The program is good, but I feel cheated because they never shared any information about the extra charges.
Response from RemotePC· Nov 25, 2025
Hi, please email us at [email protected] so we can look into this
Michael H.
Posted
Incompetent customer support team. They delete your account and refuse to refund you. Confusing inital setup.
Response from RemotePC· Sep 12, 2025
Hi, please email us at [email protected]. We'd like to look into what went wrong and see how we can help.
