Poor
21 reviews
ReineecoutureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Reineecouture is listed under Needlework & Knitting.
Reineecouture (reineecouture.com) has 21 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 7 reviews with 5 stars · Clear filters
Rwaida
Posted
Dresses arrived in perfect condition. I absolutely loved them and so did my daughters they both will be wearing dresses from Reineecouture for my eldest daughters wedding! Customer service so friendly.😊
Antoniette S.
Posted
After growing weary of searching for wedding dresses in stores, I decided to browse Instagram and searched for wedding gowns. That's when I discovered Reineecouture. I felt a wave of anxiety wash over me, having heard numerous horror stories about online orders gone wrong. However, Reineecouture quickly responded to my inquiry, and their communication on WhatsApp was excellent. My dress arrived right on schedule. I took my measurements, selected my design, and they asked me questions to ensure everything was perfect. When I finally saw my dress, it was stunning and brought me to tears, especially when they sent me a video of it before it even arrived in the mail. I was extremely excited to celebrate my 20th wedding anniversary, and seeing the dress beforehand didn't prepare me for the emotional moment when it finally arrived...I cried again. As I walked down the aisle at my destination wedding, everyone complimented me on how beautiful the dress was, saying they had never seen anything like it before. I love my dress so much that I can wear it to any formal black-tie event. Thank you Reineecouture, I will be ordering from you again!
Donna B.
Posted
I recently bought a dress for my daughter and I was nervous as nervous can be, I am based in Australia, the dress arrived today and it’s perfect, great quality, and fit to perfection, I chose delivery by dhl and the dress arrived in 5 days from being completed.
Response from Reineecouture· Aug 1, 2026
Thank you so much, Donna, for your purchase and for trusting us from all the way in Australia. We’re delighted that both you and your daughter are so happy with the dress, its quality, and the perfect fit. Your trust means so much to us, and we truly appreciate and respect you both. We hope your daughter feels absolutely beautiful wearing it.
Trinity
Posted
They made sure everything was perfect for my senior prom! Super professional and quick. Great communication between the company as well!
Response from Reineecouture· May 20, 2026
Thank you so much for your lovely review. We’re very happy to hear that everything was perfect for your senior prom. Prom is such an important night, so it means a lot to know our team could help with clear communication, professionalism, and a smooth process from start to finish. We’re so glad you trusted us with your dress.
Kristin Schaefer C.
Posted
This company is trustworthy and creates beautiful handcrafted gowns. Beware - Not to be confused with the Reine Couture website which is a scam.
Response from Reineecouture· May 12, 2025
Hi Kristin, We’ve checked our records and cannot find any purchase under your full name. At Reinee Couture, we respond to every customer via email, WhatsApp, and Instagram within 24–48 hours. If you are a real customer, please email us at [email protected] with your order details so we can assist you properly. However, if no order exists under your name, this review appears to be misleading and intended to harm our reputation, and we reserve the right to report it accordingly. Reinee Couture Support Team
Abby R.
Posted
Hey, so I’m from New York City and prom was coming up so I was looking for dresses and I happen to come across there instagram page and decided to reach out. I won’t lie, I was a bit afraid to send the money but I trusted them and had a wonderful experience. They made my dress exactly how I wanted it. They were so sweet and kind and took there time to understand how I wanted it to be. It came in beautifully and I’m so happy I was able to enjoy this experience with them. Thank you so much to Reieneecouture, I loved the dress! ❤️
HM
Posted
Great customer service with good knowledge of sortiment and customizing. Fast reply.
