Great
2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Gretchen
Posted
Beverly was very professional, had a very pleasant personality and was easy to understand.
Response from ReflexMD· Sep 22, 2025
Hi Gretchen! Thank you so much for your kind words! We’re thrilled to hear that Beverly’s professionalism, friendly personality, and clear communication made your experience a great one. We’ll be sure to share your feedback with her—it will make her day! 💜(Go, Beverly!🥳)
April
Posted
I originally found Reflex MD on a Forbes best of 2024 review list. They were more expensive but highly rated for customer service. I COULD NOT BE MORE PLEASED AND SATISFIED! They made everything easy. The online doctor assigned was more attentive than my "actual" primary care doctor. Caught medication interaction issues and addressed needs. All terms, shipping, communication (email, phone & text) have been prompt and thoroughly trackable. Every person I have interacted with has been professional, caring and efficient. I reached goal weight at 14 months and the customer service team was thrilled to cancel my upcoming shipment! Definitely recommend!
Response from ReflexMD· Sep 21, 2025
Hi April! Thank you so much for your kind words! 💜 We’re truly honored you chose ReflexMD and thrilled to hear about your positive experience with our team and providers. Your health journey and success are inspiring, and we’re so glad we could be part of it. Congratulations on reaching your goal, we’re celebrating with you! 🎉 Thank you for recommending us.
sandra B.
Posted
I requested a modification in the pricing and schedule and it was implemented without question or push back
Response from ReflexMD· Sep 21, 2025
Hi Sandra! Thank you for sharing your experience! 💜 We’re so glad we could accommodate your request smoothly. Our goal is to make everything as easy and supportive as possible for you.
Mary M.
Posted
Personal attention is important to me. My first few experiences with Reflex MD were marred by miscommunication and lapses in service. I’ve been much happier with the customer service over the past few months.
Response from ReflexMD· Sep 21, 2025
Hi Mary! Thank you for your honest feedback! We truly value personal attention and are glad to hear our service has improved for you over the past few months. Your satisfaction means a lot, and we’ll continue working hard to maintain this level of care. 💜
Dr. K.
Posted
I have had problemstrying to get to do the survey! If changes are made to the appearance of the semaglutide, do inform the patient of this change and state if efficacy is unchanged Needles on syringe should be a larger bore because they bend when extracting product from the bottle. Keep price reasonable for patients into the maintenance phase after achieving their weightloss goal.
Response from ReflexMD· Sep 19, 2025
Hello Dr. K! Thank you for your 5-star review and for recognizing Michelle’s outstanding support. (Go, Michelle!🌟) We also appreciate your detailed feedback about the survey, medication appearance, syringe needles, and pricing. Your insights help us improve our services and communication, and we’ll share them with our team for review. Thank you for trusting us on your wellness journey! 💜
marcella D.
Posted
She was great. Very helpful and quick. Solved my problem in moments
Response from ReflexMD· Sep 19, 2025
Hi Marcella! Thank you for your kind words! We’re so glad our team could resolve your issue quickly and make the process easy for you. We’re always here if you need anything else in the future!💜
Dan K.
Posted
Outstanding service!
Response from ReflexMD· Sep 19, 2025
Hello Dan, Thank you so much for sharing this amazing feedback! We’re delighted to know that our team delivered the outstanding service you deserve. If you ever need assistance in the future, please know we’re always here and happy to help.💜
Staci
Posted
Jethro took the initiative and resolved my issue immediately. Not only was he extremely efficient and effective, but he also followed up the next day to make sure that I was aware that my delivery was on it's way. WELL DONE!!!!
Response from ReflexMD· Sep 18, 2025
Hi Staci! Wow—thank you for the incredible feedback! 🌟 We’re thrilled to hear how Jethro’s quick action and thoughtful follow-up made such a positive impact. (Go, Jethro!) We’re grateful for your trust in ReflexMD and are always here whenever you need us. 💙
