Great
2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Amber L.
Posted
The product has obviously changed. It doesn't work at all. I got Zepbound from my doctor and that works. I'm not sure what the deal is with what you're mailing out. Total waste of money.
Response from ReflexMD· Feb 10, 2026
We’re very sorry to hear about your experience and understand your frustration. Please contact our customer service team at +1 888 807 2462, available 7:00 AM – 4:00 PM PST, so we can review your order and work on a solution.
Lana
Posted
The medicine always came on time with lots of updates. If I had any questions with doctors or meds I had no trouble getting the information I needed from Naava or doctor. When I decided to go on maintenance Naava was so helpful in giving me the information I needed to succeed in my weight goal. I didn’t realize I had already paid for a vial of meds I hadn’t received yet so Naava called me and left several messages to get back to her which I did. I appreciate the opportunity to have a positive weight loss journey with Reflex. Naava told me if I needed any moral support that I could contact her anytime. Thank you for all you have done for me to reach my goal weight and to maintain this weight in the future.
Response from ReflexMD· Jan 29, 2026
Hi Lana, Thank you so much for taking the time to share your experience. Reading your review truly means a lot to us. We’re so glad to hear that your medications arrived on time, that communication felt clear and supportive, and that you were able to get the answers you needed—both from your doctor and from Naava. Naava’s care, follow-through, and willingness to support you beyond the basics are exactly the kind of experience we strive to provide. (Well done, Naava!⭐) We’re honored to have been part of your wellness journey and to continue supporting you as you maintain your progress. Thank you for trusting ReflexMD and for allowing us to be part of such an important chapter in your life!💜
Anthony Y.
Posted
Natalie was great, she answered all my questions.
Response from ReflexMD· Jan 29, 2026
Hi Anthony, Thank you so much for sharing your experience! We’re thrilled to hear that Natalie was able to answer all your questions and provide the support you needed. (go, Natalie!)💜 We truly appreciate you choosing ReflexMD!
Joyce
Posted
This is the best company to work with. Very caring and always fast response when I have a question
Response from ReflexMD· Jan 28, 2026
Hi Joyce, Thank you so much for your kind words! Reading your review truly made our day. It means the world to us to know you feel cared for and supported, and that we’ve been able to respond quickly whenever you needed help. We always strive to go the extra mile, and hearing feedback like this reminds us why we do what we do. Thank you for putting your trust in us and for being part of the ReflexMD community — we’ve always got your back! 💜
Kathy R.
Posted
I first spoke with someone and I was so aggravated that I wanted to cancel, then he connected me to Patrick and he was so professional and accommodating and he solved my problems. He is such an asset to your company, plus he said I could call him if I had problems. You would of lost a customer if it wasn’t for him.
Response from ReflexMD· Jan 28, 2026
Hi Kathy, Thank you so much for sharing your experience—we truly appreciate your honesty.💜 We’re sorry to hear that your journey started off frustrating, but we’re incredibly glad that Patrick was able to step in, listen, and turn things around for you. (Great work, Patrick!🌟) Your feedback means a great deal to us. Thank you for giving us the opportunity to make things right and for trusting us to continue supporting you on your wellness journey!💜
Thomas A.
Posted
Kristen Boyd takes great care of me. She’s knowledgeable and always willing to help. My only desire is to lower the cost.
Response from ReflexMD· Jan 27, 2026
Hi Thomas, Thank you so much for your kind words! We’re thrilled to hear that Kristen has been knowledgeable and attentive in supporting you—she truly loves helping our customers. (Go, Kristen!🌟) We completely understand your desire to lower the cost, and our Wellness Advisors are always happy to discuss available promotions, payment options, or plan alternatives that might work for you. Your feedback is invaluable, and we’re grateful you took the time to share your experience. Thanks again for choosing ReflexMD—we’re excited to continue supporting you on your wellness journey!
Susan T.
Posted
Arnel replied to my email immediately explaining that I had to personally call to cancel my prescription. Then I talked with Barbie and she handled the cancelation and quickly sent me an email confirmation. They made this pleasant and easy.
Response from ReflexMD· Jan 27, 2026
Hi Susan! We truly appreciate you taking the time to share your experience! We’re thrilled to hear that Arnel and Barbie were able to make the process of your request smooth, clear, and hassle-free.(Amazing job, Arnel and Barbie!🌟) At ReflexMD, we pride ourselves on providing quick, efficient, and friendly service, and it’s wonderful to know that their support made your experience pleasant and easy. We appreciate you taking the time to leave this feedback and look forward to assisting you whenever you need us!
Laurie D.
Posted
Friendliness of assiciate
Response from ReflexMD· Jan 26, 2026
Hi Laurie, Thank you so much for your kind words! At ReflexMD, we pride ourselves on delivering exceptional customer service and making every interaction positive and supportive. Your feedback truly brightens our day and motivates our team to keep providing the best experience possible. We look forward to assisting you again whenever you need us!💜
