Great
2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
joseph P.
Posted
Received as scheduled.
Response from ReflexMD· Aug 13, 2024
Hello Joseph, We truly appreciate your feedback and are delighted to see that your experience has improved. At ReflexMD, we're committed to delivering the best possible service, and your valuable input helps us achieve that goal. If there's anything more we can do to make your experience even better or to earn that elusive 5th star, please don't hesitate to let us know.
Melba
Posted
It has been wonderful. On time delivery and perfect description of plan of care. I have one problem and that is the price. My husband is getting a much better price from a different pharmacy and provider. $299.00 per monthly vial.
Response from ReflexMD· Aug 20, 2024
Hi Melba, Thank you so much for your kind words about our service! We're thrilled to hear that you've had a positive experience with your delivery and clear plan of care. We understand that cost is an important factor, and we appreciate you bringing this to our attention. Our pricing reflects the comprehensive care we provide, including personalized consultations, access to our dedicated support team, and medication compounded specifically for you. However, we recognize that everyone’s situation is different, and we’re always looking for ways to provide the best value to our patients. We will be reaching out to you directly to discuss this further and see if there’s anything we can do to better meet your needs. Thank you for being a part of our community!
Julie
Posted
Very easy process
Response from ReflexMD· Aug 12, 2024
We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Lyn A.
Posted
I received my medication today and it was warm to the touch and the ice pack felt like it had been put in the microwave. I live in Texas and it's extremely hot here. But at this point I'm afraid to use this medicine.
Response from ReflexMD· Aug 13, 2024
Hello Lyn Ashley, We are sorry to hear the medication was warm in your package when it arrived, but please don't worry. While our compounded medications are shipped with ice packs, the medication has been through cGMP stability studies and was found to be thermally stable at extreme temperatures well above 100°F. Assuming your package was not subject to extreme temperatures longer than two days, there should be no impact to safety or potency.
Elizabeth
Posted
Great delivery time Temperatures decreased, however My ice packs were always cold nearly frozen Still not seeing weight loss, advised I need to wait until my body adjust to the medication, doses must be increased slowly.
Response from ReflexMD· Aug 16, 2024
Hello Elizabeth, We are very sorry to hear that you're not seeing the results you expected with Semaglutide. It can be frustrating when a medication doesn't seem to work as intended, but we appreciate your feedback and are here to help. We'll be reaching out to you directly to explore how we can improve your experience. In the meantime, here are a few things to consider: Time and Dosage: Semaglutide may take several weeks or even months to show its full effects. Your doctor might suggest adjusting the dosage or adding other strategies to enhance results. Individual Response: Everyone’s body responds differently to medications. For some, semaglutide might take longer to be effective or may not be the best fit. Lifestyle Factors: Combining medication with healthy eating and regular exercise can often improve results. We're also delighted to hear about the positive aspects of your experience with ReflexMD. Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Ellen A.
Posted
Until today I have been supremely impressed with Reflex MD. This month’s shipping experience was problematic, possibly due to Tropical Storm Debby. Today my medication arrived warm with a melted ice pack. Delivery was delayed a day and I am hoping if the contents were warm they are still effective.
Response from ReflexMD· Aug 14, 2024
Hello Ellen, We are sorry to hear the ice packs in your shipment were melted. If your package arrived and the medication was warm, don't worry. Sometimes, packages get delayed, or you may not have gotten to it in time after delivery. While our compounded medications are shipped with ice packs, the medication has been tested and is thermally stable between 5°F and 107°F for a period of up to 5 days. As long as the vial has not exceeded 107° or been exposed to heat for longer than 5 days, there should be no impact to safety or potency.
Jenkins
Posted
Good afternoon, Until today, I've been pleased with getting packages as shipped and the product was delivered in an ice packet. Today I received the medicine in a warm package. I'm afraid it may not be safe to administer. Please advise.
Response from ReflexMD· Aug 13, 2024
We are sorry to hear the medication was warm in your package when it arrived, but please don't worry. While our compounded medications are shipped with ice packs, the medication has been through cGMP stability studies and was found to be thermally stable at extreme temperatures well above 100°F. Assuming your package was not subject to extreme temperatures longer than two days, there should be no impact to safety or potency.
Kim
Posted
Very professional company to deal with.
Response from ReflexMD· Aug 12, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
