Great
2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Oni J.
Posted
customer service response time is great and always answering my questions.
Response from ReflexMD· Oct 9, 2024
Hi Oni, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
JP
Posted
Seems like they charge you the $400/month whether or not you get the medication filled that month, and they bill you three weeks after your last vial arrives. The medication is filled by a compounding pharmacy, which is not FDA approved - so buyer beware. Also, it is NOT easy to cancel!
Response from ReflexMD· Oct 9, 2024
We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is essential as we continuously work to improve our services. We have requested your information through Trustpilot so we can locate your account and reach out directly to resolve this issue. We look forward to making things right.
Deb K.
Posted
employees are great - but my doctor advised me to find a less expensive supplier that would be covered by Medicare
Response from ReflexMD· Oct 8, 2024
Hi Deb, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Someone
Posted
Kristin was very friendly, knowledgeable, and patient. She explained all my concerns throughly and was extremely helpful. I was happy to hear she will be my point of contact for anything I need!
Response from ReflexMD· Oct 8, 2024
We're delighted to hear about your positive customer service experience with Kristin! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Anderson
Posted
Nicole was very helpful, knowledgeable and friendly! ReflexMD has been efficient and I highly recommend using this company!
Response from ReflexMD· Oct 8, 2024
Hello Anderson, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
AUGUSTA
Posted
I had a slight glitch in my last order but Jennifer Sanchez quickly resolved my issue. I am extremely happy with her customer service and will definitely continue with ReflexMD. Thank you Jennifer!
Response from ReflexMD· Oct 7, 2024
Hello Augusta, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Theresa S.
Posted
It is working well for me so far,very little side effects.
Response from ReflexMD· Oct 7, 2024
Hello Theresa, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Sherry
Posted
Outstanding communication with quick answers and easy resolutions!
Response from ReflexMD· Oct 7, 2024
Hi Sherry, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
