Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Anetra B.
Posted
Gave me support to where i want to be successful and reach my goals
Response from Refills· Oct 12, 2026
We love hearing this! We're so glad you feel supported as you work toward your goals. You deserve to feel encouraged every step of the way, and we're happy to be part of your journey. Thank you for choosing Refills!
shawn L.
Posted
The customer service agent was very friendly, polite, and professional.
Response from Refills· Oct 12, 2026
We’re glad to hear you had such a positive experience with our team. We always want our customers to feel welcomed and well taken care of, so it’s lovely to know our agent made a great impression. Thanks for choosing Refills!
Jason M.
Posted
Sharon was extremely nice and very patient with answering all my questions.
Response from Refills· Oct 12, 2026
Thank you for sharing this! We’re so happy to hear that Sharon was so kind and patient with you. It’s important to us that you feel comfortable asking questions and that you never feel rushed. We’ll be sure to let Sharon know how much you appreciated her help!
Olga L.
Posted
Ronald was wonderful!
Response from Refills· Oct 12, 2026
Thank you for your kind feedback! We’re so happy to hear that Ronald provided you with such a wonderful experience. We’ll be sure to share your lovely comments with him. Thank you for choosing Refills!
Shahidah M.
Posted
I begin with this company and their Trizepitide works but the price was too high so after 7 months I found another company to work with. Had their price been lower I’d still be with them. Good company though.
Response from Refills· Oct 12, 2026
Thank you for your honest feedback! We’re glad to hear that you had a positive experience with Refills and that the treatment worked well for you. We understand that affordability is an important factor when choosing a provider, and we appreciate you sharing your thoughts with us. Thank you for giving us the opportunity to be part of your journey, and we wish you all the best moving forward!
Dan H.
Posted
The Care Coach was very knowledgeable and clearly knew about the GLP-1 experience and nutrition. She was pleasant and helpful and really cared about my health and weight loss experience.
Response from Refills· Oct 12, 2026
Thank you for sharing your experience! We’re delighted to hear that your Care Coach was knowledgeable, supportive, and genuinely caring throughout your journey. Providing helpful guidance on GLP-1 treatment and nutrition while making sure our customers feel heard and supported is so important to us. We’ll be sure to share your kind feedback with our team. Thank you for choosing Refills!
Rich C.
Posted
There seems to be a great deal of personal attention by this provider. There are questionnaires to make sure you're getting what you're looking for. They even gave me a follow-up call to make sure I understood everything I need to do correctly.
Response from Refills· Oct 12, 2026
Thank you for sharing your experience! We’re so glad to hear that you’ve felt supported throughout the process. We believe clear communication and personal attention are important, and it’s wonderful to know that the questionnaires and follow-up call helped ensure you felt informed and confident about your next steps. We appreciate you choosing Refills!
Pinkk K.
Posted
My rep Lucy was very informative and helpful. She took her time explaining the benefits of refills, next steps, and how to communicate if I had any questions or concerns.
Response from Refills· Oct 12, 2026
We’re delighted to hear that Lucy was informative, helpful, and took the time to explain the benefits of Refills, the next steps, and how to reach out with any questions or concerns. Ensuring our customers feel informed, confident, and supported throughout their journey is very important to us. We’ll be sure to share your kind words with Lucy. Thank you for choosing Refills!
