Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Lee M.
Posted
All steps were easy and product worked great.
Response from Refills· Oct 27, 2025
Thank you for sharing your experience! We’re so glad to hear that everything was easy and that your medication worked well for you. Your wellness journey is our priority.
Tanya L.
Posted
Not getting any response on the online website of support. I have tried to contact you to express how I'm not losing any weight and I have not got a return on anything. I did increase my dose but it was never told that they actually got it and I was going to receive it. I just had to guess. Then I'm not happy with I think this will be my last month
Response from Refills· Oct 27, 2025
We’re really sorry to hear about your experience and understand how frustrating it is to feel unheard. Clear communication is so important, and we want to make sure your concerns are properly addressed. Please reach out to [email protected] so we can review your account, confirm your dosage updates, and ensure you get the care you deserve.
RFigueroaM
Posted
No hassle way of ordering multi-dosage medications to help set me up for the next few months
Response from Refills· Oct 25, 2025
Thanks so much for sharing your experience! We’re glad to hear the process was simple and hassle-free, making medication access easy and reliable is exactly what we aim for. Appreciate you being part of the Refills community! 💙
Michelle S.
Posted
Fast delivery, excellent communication, quick and easy intake process.
Response from Refills· Oct 27, 2025
Thank you for your wonderful feedback! We’re so glad to hear that the process was quick and easy, and that our team kept communication clear throughout. We appreciate you choosing Refills.com for your care.
Anthony L.
Posted
I have now been a customer of refills.com for over 6 months they have emerged since and have been giving ne decent pricing stability and fast shipping. Their customer service is humans and not robots. As long as that stays the same I will remain a customer!
Response from Refills· Oct 27, 2025
Thank you for being a loyal customer and sharing your experience! We’re so happy to know you appreciate our pricing, fast shipping, and human customer support. Your trust means a lot to us, and we look forward to continuing to care for you.
Tracey T.
Posted
Awesome! Best company I’ve tried and they keep their word on what they tell you.
Response from Refills· Oct 27, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience and that our team delivered on our promises. We truly appreciate your trust and support.
Amber
Posted
They don't make you do that annoying membership thing and the price stays the same for each dose. I've bought from a several different vendors and this one is easily the best.
Response from Refills· Oct 27, 2025
Thank you for your great review! We’re happy to hear you appreciate our straightforward pricing and flexible approach. It means a lot that you consider Refills.com the best after trying other providers.
Sheila J.
Posted
My package arrived on time and in tact. Everything was still cold and packed very well.
Response from Refills· Oct 27, 2025
Thank you for sharing your experience! We’re glad to hear your order arrived on time, safely packaged, and properly chilled. We appreciate your trust in Refills.com and are happy you had a smooth delivery experience.
