Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Stevi
Posted
Lucy was efficient and he informational
Response from Refills· Sep 28, 2026
Thank you for leaving us a review! Hearing that Lucy provided such prompt and helpful guidance means a lot to our team. We look forward to continuing to support you on your health journey!
Summer S.
Posted
Great help from Lucas Clark
Response from Refills· Sep 28, 2026
Thank you for your wonderful feedback! We’re delighted to hear that Lucas Clark was able to assist you and provide a great experience. We’ll be sure to share your kind words with Lucas. Thank you for choosing us, and we truly appreciate your support!
CARL B.
Posted
Very speedy and great communication
Response from Refills· Sep 28, 2026
Thank you for the wonderful feedback! We're delighted to know you had a smooth and speedy experience with our team. Thanks for choosing Refills!
Celeste K.
Posted
Noah was helpful, knowledgeable, and professional. Ha answered 2 of the 3 questions and explained to me how to get my 3rd question answered. He was so friendly and easy to understand. I will have Noah be my 'point' contact because of his support and he made me feel comfortable. THANK YOU, Noah!
Response from Refills· Sep 25, 2026
Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear that Noah was so helpful, knowledgeable, and friendly during your call. Helping you feel comfortable and providing clear steps for all your questions is exactly what we aim for, and we will be sure to pass your kind words directly to him. Thank you for choosing Refills!
DD K.
Posted
Lucy Carmichael did such a wonderful job of explaining everything. She was very knowledgeable on any questions I had. Well trained and nice. Thank you Lucy!!
Response from Refills· Sep 25, 2026
Thank you so much for taking the time to share your wonderful feedback! We’re delighted to hear that Lucy provided you with such a positive experience. We’ll be sure to share your kind words with her, as we know she’ll be thrilled to hear them.
Creshaundra P.
Posted
Sharon was very helpful and explained the process thoroughly. She answered all of my questions well.
Response from Refills· Sep 25, 2026
Thank you for your lovely feedback! We’re so pleased to hear that Sharon was helpful, explained the process thoroughly, and took the time to answer all your questions. We’ll be sure to share your kind words with her. Thank you for choosing us, and we look forward to assisting you again in the future!
Shawna
Posted
Very knowledgeable of products and services compassionate and caring!
Response from Refills· Sep 25, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team knowledgeable about our products and services, while also being compassionate and caring. Providing helpful, personalized service is very important to us, and we truly appreciate you taking the time to share your experience.
Dan and Jennifer S.
Posted
Lucy was very helpful and answered my questions. She was very easy to understand and explained everything clearly.
Response from Refills· Sep 25, 2026
Thank you for your wonderful feedback! We’re delighted to hear that Lucy was so helpful and took the time to answer all your questions clearly. We’re pleased that her explanations were easy to understand and that she made your experience a positive one. We’ll be sure to share your kind words with Lucy!
