Bad
65 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reefperfumes is listed under Cosmetics & Makeup.
Reefperfumes (reefperfumes.com) has 65 customer reviews on Rated Honest, with an average rating of 1.2 out of 5.
65 approved reviews, newest moderated first
Zahra H.
Posted
Honestly i was scared to order after seeing all the reviews online so i did tabby incase i dont get my delivery i ordered 8 perfumes for the price the of 2 offer and i got my delivery in two days, happy with the customer service
Barhoumi
Posted
Bed experience i did not received 2 orders . Dont pay by visa when you bay enligne . Only pay cash delivery
Muhammed F.
Posted
Worst Experience - Order Not Delivered for Over 1 Month I placed an order for 6-hour delivery and I have not received it for over 1 month. No delivery, no refund. Customer care only says "we apologize, we are checking" every time I contact them, but no action is taken. Very poor and unprofessional service. I feel cheated. I would not recommend ordering from here.
mervin N.
Posted
I ordered a bundle offer from the Reef website, but unfortunately, I received only one item instead of the complete bundle advertised online. This is extremely disappointing and feels misleading to customers. Showing a bundle offer online and delivering only one item is unacceptable. Customers trust what they see on the website and expect to receive exactly what they ordered. Reef should take responsibility for this issue and ensure that customers receive the complete products advertised. I hope they resolve this matter and improve their service to avoid disappointing other customers. Order no. #292708805
Md
Posted
Absolutely horrible experience. I ordered four different perfumes 11 days before leaving the country, specifically giving them plenty of time to deliver. Instead, they sent me two identical perfumes, meaning I didn’t even receive the four different products I had ordered. To make matters worse, they use Aramex as their courier, which was just as incompetent. For an express delivery that was supposed to arrive within 1 or maximum 2 working days, but it took 6 days to arrive. By then, I had already left the country and completely missed my shipment and won't be back until December. So not only was my order incorrect, but the delayed delivery made the whole situation even worse. I planned ahead, paid for express shipping, and still ended up without the products I actually ordered. Not to forget their essentially non existent customer support. Never again.
Mohammed A.
Posted
تجربة سيئة جدًا مع ريف وخدمة العملاء للأسف لا ترتقي للمستوى المتوقع. طلبت بتاريخ 16 سبتمبر ودفعت عن طريق تابي، وحتى الآن لم يصلني الطلب. قدمت شكوى رسمية، وهم يذكرون أن معالجة الشكاوى تتم خلال 48 ساعة، والآن أكملنا 5 أيام بدون أي رد أو حل. تواصلت معهم عبر الواتساب، الإنستغرام، والاتصال الهاتفي، وتابعت أكثر من مرة، ومع ذلك لم أجد أي شخص قادر على حل المشكلة. من غير المقبول أن يدفع العميل ثم يضطر لملاحقة الش ركة عبر جميع قنوات التواصل فقط ليعرف أين طلبه. للأسف، بعد هذه التجربة لا أنصح بالطلب منهم، وسأقوم بتحديث هذه المراجعة في حال تم حل المشكلة
Saadi R.
Posted
DONT BUY FROM THEM, I HAVE NOT RECEIVED THE ORDER YET BUT THEY ARE SHOWING THAT THEY DELIVERED THE ORDER ... GOD KNOWS WHO HAS IT AND ALSO THEY ARENT REPLYING FROM THE CUSTOMER SERVICE CONTACT
Jerry
Posted
The worse experience i had so far shopping online, i place order on 1st oct early morning hoping i will receive it before my flight on 6th oct, when i placed order it mentioned express delivery on my invoice which is 1-3 hour for major cities such as makkah but its 4th October today and my order is not even shipped yet let alone 1-3hour delivery time period. Their customer service is so pathetic like bot is answering your messages, no helpful responses, i wonder how this company survived with this behavior towards their online customers. I have a flight on 6th oct what am i suppose to do now my orde is already paid.
