Great
206 reviews
RebrandlyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Rebrandly helps teams boost campaign performance with branded links that get 39% more clicks than generic URLs. Edit destinations after sending, add UTM parameters automatically, and route traffic based on device or location. Track campaign success across email, social, SMS, and paid channels with unified analytics. With 99.99% uptime and enterprise-grade security, Rebrandly is trusted by over 1.5 million customers worldwide. Professional branded URLs build trust, prevent lost conversions from spammy-looking links, and demonstrate measurable campaign impact.
Rebrandly (rebrandly.com) has 206 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
206 approved reviews, newest moderated first
Alessandro
Posted
Rebrandly makes link management simple and professional. Custom branded short links boost trust and clicks, while the analytics give clear insights into performance. Easy to use, reliable, and a must-have for anyone serious about branding online. The customer service is super fast.
ProCuro
Posted
Rebrandly has more in their plan than Bitly does. I set up my links and qr codes and print them, and never worry about them breaking down. Even months later.
Richard S.
Posted
redirect serving is good when working. Customer service is terrible. Delays in domain transfers out of rebrandly --that is ridiculous
Response from Rebrandly· Sep 2, 2025
Thank you for your feedback. We're sorry about the poor customer service experience and domain transfer delays you encountered. We'd like to make this right. Please reach out to us directly at Rebrandly.Support/Contact with your account details so we can resolve any remaining issues. We appreciate your input and are committed to improving our service.
Cheron N.
Posted
She was patient with me and got all the answers I needed
Response from Rebrandly· Sep 2, 2025
Glad to hear you had a good experience with our support team!
Mex B.
Posted
Rebrandly is a scam. I canceled my account in 2021, and they continued charging me without me knowing. Not only that, they increased the price by $10/month. When I found out and told them to refund my money and cancel my account, they refused to do either one. They refused to refund me, and they continued charging me, even though I clearly stated "CANCEL MY ACCOUNT" in writing. Rebrandly is a fraudulent scam.
Isobel C.
Posted
Received a scam message from this website regarding parking tickets. Gave a link to click on, which I didn’t, obviously. It’s outrageous that this is continuing and the website needs taking down 🤬
Response from Rebrandly· Sep 12, 2025
Hi Isobel. Occasionally bad actors use our link generator to create links to support scam content. We do everything we can to prevent this from happening. I'm sorry you had a bad experience.
Peo H.
Posted
We get a lot spam sent us from scammers using Rebrandly links. I have emailed Rebrandlys abuse apartment - crickets - I have emailed Rebrandlys CEO - crickets - It is pretty apparent that this company profits from scammers using their services and does nothing to prevent it. I have forwarded all reports to the FTC
Queen C.
Posted
I jumped on a domain deal that seemed too good to pass up. But what followed was one of the worst customer support experiences I’ve ever had with a tech company. •I bought the domain intending to use it with Short.io (which I mentioned clearly). •Support first told me they could change the DNS settings. •Then they reversed course days later, saying it wasn’t allowed unless I transferred the domain out. •When I asked them to reconsider the policy? I was ignored. •When I asked why I couldn’t control a domain I legally owned? I was accused of being “inappropriate” for wanting to use it with another service. •I was told it was a “gift” and therefore it was wrong to use it outside Rebrandly—despite the fact that I now own it and never agreed to those strings. And now? I’ve just been charged for a subscription I already canceled through their website on day one. Like many, I always cancel trials immediately if I’m unsure. They bank on people forgetting—I didn’t. Their site gave no indication I had to ALSO cancel through PayPal separately. If you’re considering using Rebrandly: think twice. Their Terms of Use bury the fact that you can’t control your DNS. Their support talks in circles. And the moment you push back? You’re treated like a problem. I’ll be transferring my domain out the second ICANN allows me to. I won’t be recommending Rebrandly to anyone. Short.io has been kind, clear, and professional every step of the way. The difference is night and day.
